Jairek Robbins interviews David I Hill, 28 year phone veteran with over 30,000 hours of phone prospecting to discuss mastering the art of the phone and dealing with rejection. 3 STEPS TO PHONE PROSPECTING MINDSET - Get it right before you start calling!!! SCRIPTS - Learn your scrips so you can feel confident because you know what to say BE PRESENT - Be present with your prospect or client so that you can understand their wants and needs by listing, asking the right questions and coming from contribution.   Pick up a copy of David's book of sales strategies, The Sales Playbook, at http://thesalesplaybook.net