How tech's lack of diversity affects its products: An interview with Sara Watchter-Boettcher

FromUXpod - User Experience Podcast

Start listening View podcast show

How tech's lack of diversity affects its products: An interview with Sara Watchter-Boettcher

FromUXpod - User Experience Podcast

ratings:

Length:

33 minutes

Released:

Dec 17, 2017

Format:

Podcast episode

Description

Tech firms that are not themselves diverse can't be effective in meeting the needs of diverse audiences. Sara Wachter-Boettcher talks about how we've built exclusion into our algorithms.

Released:

Dec 17, 2017

Format:

Podcast episode

Titles in the series (100)

A free-ranging set of discussions on matters of interest to people involved in user experience design, website design, and usability in general.

Skip carousel

Forms Design - an Interview with Caroline Jarrett: Forms Design by UXpod - User Experience Podcast
13 min listen
Community is Not a Tech Thing: An interview with Ken Carroll by UXpod - User Experience Podcast
18 min listen
World Usability Day - an Interview with Elizabeth Rosenzweig: Elizabeth Rosenweig is principal of Bubble Mountain Consulting (www.bubblemtn.com).I spoke to her in her capacity as Director of World Usability Day (www.worldusabilityday.org).Why do we need a World Usability Day, and will it make the world a better... by UXpod - User Experience Podcast
12 min listen
Rules of Thumb: We often encounter rules of thumb. This brief podcast discusses "3 clicks" "7 plus or minus 2", and the application of such rules. by UXpod - User Experience Podcast
6 min listen
Cultural Probes - an Interview with John Murphy (updated): Cultural Probes by UXpod - User Experience Podcast
14 min listen
Web Teams - an Interview with Jesse James Garrett: I asked Jesse James Garrett about his "Nine Pillars of Successful Web Teams" model. See (on the Adaptive Path website) for the graphical representation of his model, and his brief article on the subject.I highly recommend Jesse's book ,... by UXpod - User Experience Podcast
19 min listen
Don't Make me Write! - an Interiew with Steve Krug: Steve Krug talks about clarity, about deleting Solitaire from his Mac, and about his admiration for Douglas Adams and Jakob Nielsen.He also considers how we can do things well with Ajax, and the importance of user testing.Steve's excellent book is... by UXpod - User Experience Podcast
23 min listen
Voice User Interfaces - an Interview with Erin Smith: Erin Smith is a Senior Voice User Interface Designer and Usability Specialist with Syntellect (www.syntellect.com).Incidentally, people in the field use the word "vooey" - this is a pronunciation of VUI (Voice User Interface).Erin mentioned... by UXpod - User Experience Podcast
17 min listen
What's Going On? The Importance of Feedback: Good feedback is important at the User Interface and Process levels. This brief episode considers some of the elements invovled in providing good feedback.If you like the User Experience podcast, you might want to check out Tim & Tom's podcast. I... by UXpod - User Experience Podcast
5 min listen
Open Source Usability, and the Modified Delphi Card Sorting Method - an Interview with Celeste Lyn Paul: Gerry Gaffney spoke to Celeste Lyn Paul about the state of usability efforts in open source software, and about her card sorting method - the Modified Delphi.Celeste mentioned Open Usability (openusability.org)Gerry mentions a previous card-sorting... by UXpod - User Experience Podcast
26 min listen
Ethnography - an Interview with Jared Braiterman: I spoke to Jared Braiterman, from jaredRESEARCH (www.jaredresearch.com). Jared has done ethnographic research many organisations.I asked him what's meant by ethongraphic research, and how it's applied.The Mobile China work Jared refers to is avaialble... by UXpod - User Experience Podcast
11 min listen
Usability in China: I spoke to Josephine Wong from about the stateof usability in China.Josephine mentions the conference. That's run by .Disclosure: Apogee and my company, , work together from time to time. by UXpod - User Experience Podcast
12 min listen
Packaging Design for the Web - an Interview with Luke Wroblewski: Gerry Gaffney spoke to Luke Wroblewski, Senior Principal of Product Ideation & Design at Yahoo! about what web designers can learn from the world of product packaging, about 'unpacking' as a metaphor for registration, and about embracing the... by UXpod - User Experience Podcast
21 min listen
Errors: To err is human. This episode is a brief discussion of why people make mistakes, and what we can do to minimise errors.The two books mentioned are: by UXpod - User Experience Podcast
7 min listen
User Friendly 2006 - Usability in China: This podcast contains four short interviews from User Friendly 2006, the UPA China conference in Hangzhou.UPA is the Usability Professionals' Association.I spoke to Jason Huang, Giles Colborne, Daniel Szuc and Paul Sherman.UPA China 's website is... by UXpod - User Experience Podcast
16 min listen
Personas and Outrageous Software - an Interview with Alan Cooper: I asked Alan Cooper (over a rather echoing connection) why he is outraged by bad software, and how he developed the concept of 'personas'.I was interested to hear the 'father of Visual Basic' say 'What I need is a computer that doesn't make me feel... by UXpod - User Experience Podcast
20 min listen
Market Research - an Interview with John Berenyi: I asked John Berenyi of Bergent Research (www.bergent.com.au) why usability people are sometimes disparaging of market researchers. John has some interesting thoughts about about good - and bad - market research. The book John mentions is Vance... by UXpod - User Experience Podcast
10 min listen
Visual Communication - an Interview with Dave Gray: Dave talks about giving ourselves permission to draw, about how the printing press led us to communicate in a particular way, and about how that can limit our communication in a digital environment, about how PowerPoint can be both inhibiting and... by UXpod - User Experience Podcast
31 min listen
Security and Usability: Security and usability are frequently in conflict. Workarounds are common, and there may be unrealistic expectations of what users would or should do.I mention that ChinesePod made Time Magazine's Top Ten Podcasts of 2006.... by UXpod - User Experience Podcast
7 min listen
Customer Support - an Interview with Joel Spolsky: What makes good customer service?Joel talks about fixing everything two ways, not outsourcing technical support, taking the blame, and about the puppet.Check out Joel's blog (http://www.joelonsoftware.com) I mention the Irish Guitar Podcast... by UXpod - User Experience Podcast
23 min listen
Choosing User Research Techniques: Choosing the appropriate user research technique can be difficult - particularly if you're not experienced in doing so.This short podcast considers how you decide what types of activity you should undertake. by UXpod - User Experience Podcast
4 min listen
User Experience at Google - an interview with Patrick Larvie: Gerry Gaffney spoke to Patrick Larvie, Google's Manager of User Experience Research.Patrick reveals Google's secret - rapid user feedback, early and often.He also talks about the influence of culture on technology.The book Patrick recommends is... by UXpod - User Experience Podcast
34 min listen
Card Sorting with Donna Maurer: I spoke to Donna Maurer on the topic of card sorting. I think she has a very nice and practical approach to card sorting.Donna referred to the (http://www.oz-ia.org/2006/) which takes place on September 30 and October 1 2006 in sunny Sydney.You... by UXpod - User Experience Podcast
14 min listen
The Bizarre Myth of Customer Service - an Interview with David Jaffe: Gerry Gaffney interviews David Jaffe about customer service.David talks about the "bizarre myth that the head of customer service is responsible for customer service", and the problems that arise from treating customer service as a cost... by UXpod - User Experience Podcast
27 min listen
Design in India - an Interview with Apala Lahiri Chavan: Design in India by UXpod - User Experience Podcast
20 min listen
Intel Outside - an Interview with Genevieve Bell: Intel Outside - an Interview with Genevieve Bell by UXpod - User Experience Podcast
25 min listen
Exertion Interfaces and Engagement - An Interview with Florian (Floyd) Mueller: Gerry Gaffney spoke to Floyd Mueller about his work with exertion interfaces - where the world of video games meets the sweat of the sportsground, and where you can jog, box or play ball with people in distant locations.Floyd discusses the impact of... by UXpod - User Experience Podcast
31 min listen
Hong Kong's Octopus Card - A Highly Usable Product: Users of Hong Kong's public transport system will be familiar with the Octopus card, which I consider to be exemplary in terms of the user experience it offers.In this brief episode, I talk about some of the things that make it so easy to use.For... by UXpod - User Experience Podcast
6 min listen
Because We Can: This short podcast considers the fact that we tend to get dazzled by the 'bling' of new technologies. by UXpod - User Experience Podcast
4 min listen
Accessibility - An Interview with Dr. Sofia Celic: Gerry Gaffney spoke to Dr. Sofia Celic of Vision Australia (www.visionaustralia.org.au) about issues faced by the visually impaired and others.Sofia says that a knowledge of accessibility should be "in any serious developer's toolkit".Two... by UXpod - User Experience Podcast
14 min listen

More Episodes from UXpod - User Experience Podcast

Skip carousel

Farewell: 16 years of UXpod by UXpod - User Experience Podcast
33 min listen
Taking responsibility for our creations: An interview with Ellen Broad: The ethical context of AI by UXpod - User Experience Podcast
41 min listen
Mags Hanley on Career Architecture: Applying your design skills to your own career by UXpod - User Experience Podcast
40 min listen
Voice Content and Usability - problems and opportunities. With Preston So: Teaching our machines to talk by UXpod - User Experience Podcast
47 min listen
Preventing your product becoming a tool for abuse, with Eva PenzeyMoog: First, enable no harm by UXpod - User Experience Podcast
35 min listen
Doughnut Economics and Systems Thinking: An interview with Kate Goodwin: Using UX skills to address global challenges by UXpod - User Experience Podcast
43 min listen
How to onboard: An interview with Krystal Higgins: Onboarding is not a narrative by UXpod - User Experience Podcast
28 min listen
Designing child-friendly cities: An interview with Tim Gill: Cities for kids are cities for everyone by UXpod - User Experience Podcast
38 min listen
Training Dev Teams in Accessibility: An interview with Allison Ravenhall: Let's not ship inaccessible things by UXpod - User Experience Podcast
23 min listen
Product Research Rules: An interview with Aras Bilgen and C Todd Lombardo: Working as a team to improve the effectiveness of your product research by UXpod - User Experience Podcast
37 min listen
Research Repositories: An Interview with Mark McElhaw: Getting your researcher act together! by UXpod - User Experience Podcast
32 min listen
Running a virtual conference: An interview with Rory Madden: What to do when no-one can attend, and how to design a user-centred conference experience by UXpod - User Experience Podcast
29 min listen
Presenting Design Work - An interview with Donna Spencer: The fine art of getting good stakeholder feedback by UXpod - User Experience Podcast
33 min listen
Empathy for the future self: An interview with Amy Bucher: Designing for behaviour change by UXpod - User Experience Podcast
32 min listen
Figure it Out: An interview with Stephen P Anderson and Karl Fast: An exploration of how we understand by UXpod - User Experience Podcast
29 min listen
UX Writing: An interview with Torrey Podmajersky: Designing and writing good UX content by UXpod - User Experience Podcast
28 min listen
Think like a UX researcher: An interview with David Travis and Philip Hodgson: How to sharpen your research skills and choose appropriate research methods. by UXpod - User Experience Podcast
41 min listen
Meaningful Work: An interview with Daniel Szuc and Jo Wong: We need to examine our work practices to foster intent and avoid waste by UXpod - User Experience Podcast
15 min listen
User research in government: An interivew with Matthew McCallum: Researching young adults' attitudes to "identity" by UXpod - User Experience Podcast
26 min listen
The Boss is away: An interview with Michelle Spencer: Running a digital team from the other side of the world by UXpod - User Experience Podcast
29 min listen
Questionnaire design: An interview with Annie Pettit: Designing questions that answer your data needs, and that humans can understand by UXpod - User Experience Podcast
33 min listen
Competence, autonomy, relatedness: Celia Hodent on games design: And why gamification is too shallow by UXpod - User Experience Podcast
32 min listen
Managing a UX team: An interview with Cameron Rogers: Cameron Rogers on managing UX teams by UXpod - User Experience Podcast
27 min listen
UX in the Ubiquitous Bank: An Interview with Brett King: Experience, location, context by UXpod - User Experience Podcast
21 min listen
Robots, AI and Ethics - An interview with Dr Christoph Bartneck: Christoph Bartneck on robots, racism and ethics by UXpod - User Experience Podcast
34 min listen
Making Cities Smarter: An Interview with Martin Tomitsch: The confluence of UX and Urban Design by UXpod - User Experience Podcast
24 min listen
Designing better meetings: An interview with Kevin M Hoffman: Kevin Hoffman talks about how to design and facilitate good meetings. by UXpod - User Experience Podcast
32 min listen
Designing for the best death possible: An interview with Matiu Bush: Matiu Bush talks about designing for the end of life. by UXpod - User Experience Podcast
34 min listen
Mean Time to "I Love You" - Amir Shevat talks about Chatbots: Slack's Amir Shevat talks about bots, and why you can't just port existing services to a bot, and about the power of conversational interfaces. by UXpod - User Experience Podcast
28 min listen
SEO, metadata and information architecture: An interview with Shari Thurow: Making content usable and findable by UXpod - User Experience Podcast
37 min listen

Related podcast episodes

Skip carousel

Ep 525: Using AI As A Co-Pilot: Siadhal Magos, Co-Founder and CEO at Metaview, talks to Matt Alder by Recruiting Future with Matt Alder
26 min listen
Leadership vs. Technician Priorities in IT, AI and Healthcare: Adoption Rates and Future Trends: On this episode of the Business with Tech Lounge, Dave Sobel explores the intersection of AI and healthcare, discusses the arrival of the holodeck infused with AI, and delves into frameworks and policies with John Gillum. The show previews an upcoming interview on cybersecurity and addresses questions and comments from listeners. The episode highlights Auvik's IT Trends 2024 Industry Report, emphasizing the persistent shortage of skilled workers in IT and the increased investment in automation and outsourcing to meet industry needs. With a focus on AI and ML tools, the episode showcases the growing trend of IT professionals investing in automation technologies. by Business of Tech
26 min listen
Google Announces "Vertex AI" Allowing Anyone to Build Powerful AI Models by AI Chat: ChatGPT & AI News, Artificial Intelligence, OpenAI, Machine Learning
11 min listen
Episode 64: Listeners Strike Back by Marketecture: Get Smart. Fast.
40 min listen
All Bets Are Off: Say Hello to Interactive AI: Just when you thought the AI game couldn't get more interesting, along comes Interactive AI! In a nutshell, this space involves the use of autonomous or semi-autonomous AI agents that collaborate with each other and traditional software systems to get... by DM Radio
53 min listen
Episode 54: CES wrap up, plus drama at VideoAmp, LG Ads, and Arena by Marketecture: Get Smart. Fast.
44 min listen
Episode 63: Josh Chasin on measurement, plus MediaLink and TikTok drama by Marketecture: Get Smart. Fast.
44 min listen
The Internet of Things: More Efficient Than You: Is the Internet of Things more than just customizable environments? How will it impact the efficiency of civic and industrial systems? What will these changes mean for you and me? Listen in to learn more. by Fw:Thinking
15 min listen
Realizing the Future of AI-Enabled Marketing with Vijay Chittoor, Co-Founder & CEO of Blueshift: Artificial intelligence is a technology that is exciting to some and frightening to others. So how should marketers react to this new and potentially revolutionary technology? According to Vijay Chittoor, Co-Founder and CEO of Blueshift, AI has the... by Marketing Trends
44 min listen
#283 - The Future of AI with Devi Thomas by Nonprofit Lowdown
43 min listen
How A.I. Means Amplified Impact For Nonprofits! by The Nonprofit Show
30 min listen
The cost of “aspirational mismatches” (and how to avoid them) w/ Lisa Dusseault #97: If you’ve ever wrestled with technology choices & navigated the consequences of the wrong path… this conversation is for you! Lisa Dusseault (CTO @ Compaas) defines the dilemma of the “aspirational mismatch” & shares real-life examples of how it affects a tech org’s processes, architecture, and metrics. She dives into the frameworks & tools that have helped her work through mismatches, her golden rule regarding “innovation tokens,” choosing the right sized technology for your company, and why tech companies are prone to aspirational mismatch in the first place. by The Engineering Leadership Podcast
47 min listen
Procuretech: Past, Present and Future – Dr. Elouise Epstein from Kearney by The Procurement Software Podcast
57 min listen
How to hack the social media algorithms using psychology - Katy Leeson, MD of Social Chain by Marketing Meetup Podcast
60 min listen
How to Unlock Massive Social Ad Improvements With Artificial Intelligence: RJ Talyor, CEO and Founder of Pattern89, joins the Social Pros Podcast to discuss the value of artificial intelligence when improving your social ad strategy. Special thanks to our sponsors: Salesforce Marketing Cloud (Magic Moments: How to... by Social Pros Podcast
35 min listen
106 - Contact Centre Tech: Empowering or Endangering Your Data? by B2C Lead Generation
52 min listen
80: Wyatt Bales: Redefining marketing with AI, SQL, full-stack pros, and the automation of end-to-end campaign requests by Humans of Martech
50 min listen
How Chatbots Work, and How They Evolve: There’s a lot of hype out there about conversational AI. Although according to our guest, we’re nowhere near the day when AI can generate accurate conversations for the average business to integrate into their customer service, chatbots still have... by The AI in Business Podcast
27 min listen
Episode 34: Why 4 out of 5 dentists prefer Keith Gooberman's DSP by Marketecture: Get Smart. Fast.
42 min listen
269 The AI-Powered Enterprise: How to Make Your Business Smarter, Faster, and More Profitable with Seth Earley, CEO Earley Information Science | Partnering Leadership AI Global Thought Leader by Partnering Leadership
41 min listen
Leveraging generative AI at Bosch: Generative AI has, unsurprisingly, been a major topic of conversation within Thoughtworks in 2023. However, as enjoyable as it is to get sucked into discussions about the reality, the risks and the benefits of this new technology, what's really... by Thoughtworks Technology Podcast
43 min listen
AI Tops Spending Priorities for Half of Companies: A Deep Dive into the Data by AI Hustle: Make Money from AI and ChatGPT, Midjourney, NVIDIA, Anthropic, OpenAI
14 min listen
Privacy Protecting AI and Building Consumer Trust: Kleomenis Katevas, Machine Learning Researcher at Brave Software, discusses how we can build trust in AI with the general public by making data as safe and secure as possible. He also unpacks some of the myths the general public holds about AI, how to... by The Brave Technologist
23 min listen
Ep. 444 | AI Unleashed: Exploring Trends, Strategies, and Best Practices in Marketing by Sunny Side Up Podcast
37 min listen
Make Smarter Ad Campaigns with Automated Bidding by Digital Marketing Daily
6 min listen
The Anatomy of ChatGPT's Technology: A Technical Exploration by The Mark Cuban Podcast
7 min listen
S2E4 - On your time and your terms with Shruti Kapoor of Wingman: Shruti has a very unique perspective. She's both a VC and CEO of a start-up in the crowded conversational intelligence space. She shares a ton of valuable insights with us. What it takes to GTM from India to US Entering a crowded market with... by Surf and Sales
47 min listen
How to balance ai automation and the human element to drive growth by Predictable B2B Success
50 min listen
92: What's stopping AI from fully replacing marketers today? Insights from 10 industry experts by Humans of Martech
42 min listen
Meta's Game-Changing Move: AI Chatbots with Personalities Draw 280M Visitors by AI Applied: Covering AI News, Interviews and Tools - ChatGPT, Midjourney, Gemini, OpenAI, Anthropic
9 min listen

Discover this podcast and so much more

How tech's lack of diversity affects its products: An interview with Sara Watchter-Boettcher

How tech's lack of diversity affects its products: An interview with Sara Watchter-Boettcher

Description

Titles in the series (100)

More Episodes from UXpod - User Experience Podcast

Related podcast episodes