18 min listen
Erika Hall, Mule Design
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Erika Hall, Mule Design
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
32 minutes
Released:
Feb 15, 2018
Format:
Podcast episode
Description
Erika Hall, co-founder of Mule Design, returns to the Inside Intercom podcast fresh from authoring a new book, Conversational Design. As voice and chat interfaces mature, she discusses the connection between human conversation how designers should think about interaction and interface design.
Released:
Feb 15, 2018
Format:
Podcast episode
Titles in the series (100)
Intercom Live: Mamoon Hamid, Partner & Co-Founder at SocialCapital by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom