48 min listen
Elizabeth McGuane, Content Strategy Lead At Intercom
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Elizabeth McGuane, Content Strategy Lead At Intercom
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
27 minutes
Released:
Oct 27, 2016
Format:
Podcast episode
Description
Intercom's Content Strategy Lead Elizabeth McGuane talks to Des Traynor about the importance of words in product building. Elizabeth's role is all about using language, tone and mental models to create better experiences for our customers.
Released:
Oct 27, 2016
Format:
Podcast episode
Titles in the series (100)
Peter Merholz, Senior Director of Design with Jawbone by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom