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    Measuring the voice of the customer with Wootric's Deepa Subramanian

    Measuring the voice of the customer with Wootric's Deepa Subramanian

    FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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    Measuring the voice of the customer with Wootric's Deepa Subramanian

    FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

    ratings:
    Length:
    27 minutes
    Released:
    May 23, 2019
    Format:
    Podcast episode

    Description

    This week our Director of Product Management, Paige Costello, talks with Deepa Subramanian, CEO of Wootric, about the critical points of the user experience that companies need to measure, how Wootric's been able to apply machine learning to their platform and what it means to be a customer-led product team.
    Released:
    May 23, 2019
    Format:
    Podcast episode

    Titles in the series (100)

    On the Inside Intercom podcast you will hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.