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Is Apple Business Chat The Future of E-Commerce?

Is Apple Business Chat The Future of E-Commerce?

FromThe Unofficial Shopify Podcast: Entrepreneur Tales


Is Apple Business Chat The Future of E-Commerce?

FromThe Unofficial Shopify Podcast: Entrepreneur Tales

ratings:
Length:
42 minutes
Released:
Jun 26, 2019
Format:
Podcast episode

Description

If this show had a mantra, it might be, "People buy from people, not brands." There is no personal commerce channel than conversational commerce. Today, Shopify and Apple announced that Shopify Merchants can now use Apple's Business Chat, a tremendously powerful new way for organizations to connect with customers directly from within Messages. Previously only available to Fortune 500 business like 1800Flowers and Home Depot, it's now available today for your Shopify store. That's exciting, but what does it mean for your business?
To find out, we're joined by Shopify's Director of Product, Michael Perry.
You'll learn:

The game changing feature coming to Shopify Ping
How to improve your customer relationships (and build a competitive moat around your business)
Why you can't ignore conversational commerce
How to use chat to 3x conversion rates up

Michael Perry founded Kit, which was acquired by Shopify in 2016. He's now Director of Product at Shopify, and fiercely passionate about conversational commerce and its potential for the future of ecommerce.
Show Links

Shopify Ping
Tw:@michaelperry

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Subscribe wherever you get your podcasts
Released:
Jun 26, 2019
Format:
Podcast episode

Titles in the series (100)

“How's an entrepreneur like me supposed to grow my Shopify store?” That's what The Unofficial Shopify Podcast aims to answer. Discover new opportunities to grow your store from the world’s most successful Shopify entrepreneurs. Hosted by Kurt Elster, a senior ecommerce consultant and Shopify Plus Partner, The Unofficial Shopify Podcast is not authorized, endorsed, or sponsored by Shopify– It's a no holds barred discussion of ecommerce growth strategy & tactics.