Technical Writing And Company Manual On A Budget for Start-Up Founder and Business Owner
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About this ebook
This book will be your essential guide to creating a company manual on a budget and establishing professional standards within your organisation. With Technical Writing and Company Manual on a Budget you will gain the knowledge to ensure that organisational processes align with the mission and vision statements, leading to long-
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Technical Writing And Company Manual On A Budget for Start-Up Founder and Business Owner - Nanda Esalawati
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IMPORTANT NOTE
Scan the QR code below to give an editorial review or get a complimentary eBook. Educational institutions, libraries, and cultural or art centres may as well request a discount for purchasing our book collections.
DISCLAIMER
This book should not be treated as a guarantee of successful business operations since they may vary from one company to the next. As well, each industry may have its own standards.
This publication mentions products, services, and platforms that the publishing company uses in its operations. This book mentions those that are beneficial to either the company or the author personally. Readers might find QR codes with affiliate links to the products, services, or platforms mentioned in this book. The company will receive a small portion of the commission from those affiliate links or referral codes.
INSTRUCTION OF USE
It might be intimidating to write our first sentence in technical writing, not to mention that those words are the pillars on which our company operates. Our company might start with one person—which is us—but with the company's growth, we see the need to expand and start hiring a team to help us.
The author and the publishing company never intended to undermine the professionalism of technical authors, writers, or illustrators in doing their work. This book is most suitable for start-up founders and business owners who see the need for team or business expansion but haven’t had the budget to hire any technical writers yet. When the budget is unreliable at the moment, there are two reliable things that we can hone in on: our critical thinking and our thought process.
It’s far better to start doing technical writing with what we already have than not having any technical documentation at all. This book is for founders and entrepreneurs who believe in themselves and the business they are building. The company manuals you (are about to) write can even help with fundraising or expanding operations with a larger team.
This book can be an additional resource for high school subjects, i.e., 10th-Grade English and 12th-Grade Entrepreneurship as well. It will help students learn technical writing from an author who was assigned to continuously sit and read, conduct internal audits, and revise manuals in compliance with laws and regulations. It might as well be beneficial for students who want to pursue a career as a technical writer or even explore the realm of entrepreneurship. In some areas of jurisdiction, teenagers are allowed to start a business and even encouraged to do so. In the United States, there are lots of Grants available for students interested in entrepreneurship.
Although the author suggests reading this book in sequence, chapter hopping is welcome as well. Each reader can learn the most needed information first, rather than following our page numbering.
CHAPTER 1
THE BUSINESS ENTITY
1.1. Knowledge of The Business
The first thing to remember is that we—as founders or business owners—might be the ones who understand our business through and through more than anyone else. The company manual would serve as an extension of our core understanding. Simply put, the company manual is a way to explain our business to third-grade students.
The core of our business needs to be listed first. This step can be a simple explanation of what type of business we operate and why we founded it. Explanations in sentences and paragraphs that are not too complex for strangers to understand. It is best to avoid jargon or standard phraseology that requires a PhD in the subject matter.
Explaining the ‘what’ is simply to put in words the entity name, type of business, field of industry, and the product or services that our business offers. The addresses and contact information cannot be forgotten, so the audience can see us as approachable and reachable by adding these to the document.
It is different when explaining the ‘why’ of founding our business. This part is to explain how our business matters to us and how it would matter to our customers and clients. Our passion for the industry is included in this part to show how it matters. The core values that our company will uphold in its daily operations frequently go along with its vision and mission statements.
The part explaining the background doesn’t need to be philosophical but rather thoughtful. The depth of our company values will be explained further in the company manuals. We can imagine this part as a teaser film trailer that grabs attention. The purpose is for our audience to want to know more and keep reading our documents.
If our company was recently incorporated, here are the formulas that our company can utilise. These formulas have helped some of the author’s clients for quite some time (Esalawati, 2023).
Vision Statement Formula:
To become
Mission Statement Formula:
Doing
1.2. Knowledge of the Audience
Our understanding of the audience’s background and demography is essential to explaining the layers of complexity of our business from their perspective. To avoid sending mixed messages to our audience, no pun is needed.
How many word counts of explanations would be needed? The answer is as short as possible and as long as needed. This will require our knowledge of the audience and to whom you are talking. The audience can be divided into two types: the audience of our business and the audience of the company manuals.
The audience of our business can be our potential customers, potential clients, collaborators, partners, or even governing authorities. The stakeholders—the users of your products