The Hate In Their Heart, Should Not Be Part Of Your American Management Journey

By Donnalakshmi Selvaraj

(July 2020) Just released the book titled, "The Hate In Their Heart, Should Not Be Part Of Your American Management Journey." This is a timely release of a book that identifies and discusses Hate-Based (i.e. to dislike, detest, abhor, loathe, despise someone) verses Management-Based (i.e. referring to laws, company policy, strategic intent, data, analysis of information) decision making. This is the SAME Hate-Based and racially motivated decision making used by police, causing violence in America, sparking protests and demonstrations that have quickly spread throughout America and worldwide in 2020. Hate and unethical practices by the police, including murder, have stirred the hearts of people in America and worldwide to demand fairness and justice from police personnel when they perform their job duties. This is the SAME fairness and justice people expect at work when they perform their job duties; however, often times they do not receive this fairness based upon perceived racial and gender injustice, which is the subtle form of Hate-Based decision making that Managers so often explain away to justify and hide "the hate in their heart" and their Hate-Based decision making.This book has been written by two women of color, a mother and her daughter, based upon over 60 years of their combined work experiences in Human Resources/corporate level (mom was an EEO/AA Officer), public, educational, health-care, community-service and faith-based environments and a combined educational background of degrees in Business, Environmental Science and Ministry. These authors take you through this book on a private journey of YOUR Management-decision making to identify "if" YOU make Hate-Based verses Management-Based decisions at work, which is the place where most people try to "live out their American Dream" to make money and/or sustain their respective lifestyles.This is an EXCELLENT book to take a journey through the development of AMERICAN MANAGEMENT theories and practices and to also identify Hate-Based versus Management-Based decision-making. Please note, it was thought the inception of Title VII of the Civil Rights Act of 1964 protected employees against Hate-Based decisions such as discriminatory and retaliatory practices based on race, color, religion, sex or national origin; unfortunately, this Hate-based decision making is back in the workplace.The book starts with references by American politicians encouraging ALL to listen to our better angels. This is a book about Management from an Employee's perspective and also includes multiple WORK BOOKS for Management to privately self-assess Hate-Based verses Management-Based decision-making and also includes EXAMPLES of "best practice behavior" so Managers can self-correct their own behavior. This book is to essentially encourage humane, moral and ethical Management-Based decision making.This book is a follow-up book to the Employee resource book titled, How To Work In Hell Successfully And Not Get Burned By The Flames. Both books have been written as a RESOURCE BOOK for Employees and Managers in the post-2008 Great Recession workplace where economies have been shaken worldwide and getting and/or keeping a job has become more and more challenging due to Hate-Based decisions by Managers.These authors take you on an informational, entertaining, and humorous journey of the history of American Management and American Startups while highlighting one's ability to make Management-Based verses Hate-Based decisions. The Authors gently challenge your heart to self-assess YOUR decision-making process to ENCOURAGE you to make Management-Based decisions as opposed to Hate-Based decisions in an effort to allow YOU and/or the organization you work for to move to your next level of well-being and prosperity – a Management Model to transform your organization from "surviving to thriving" is also included.The Authors hope you will ENJOY this American Management Journey and that this becomes an American

• Language: English
• Publisher: Page Publishing, Inc.
• Release date: May 5, 2020
• ISBN: 9781645446415

Book preview

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The Hate In Their Heart, Should Not Be Part Of Your American Management Journey

Donnalakshmi Selvaraj and Indira Selvaraj

Copyright © 2020 Donnalakshmi Selvaraj and Indira Selvaraj

All rights reserved

First Edition

PAGE PUBLISHING, INC.

Conneaut Lake, PA

First originally published by Page Publishing 2020

ISBN 978-1-64544-642-2 (pbk)

ISBN 978-1-64544-641-5 (digital)

Printed in the United States of America

Table of Contents

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Dedication

This book, The Hate In Their Heart , Should Not Be Part Of Your American Management Journey is lovingly dedicated to ALL Managers and Leaders in your respective organizations all over the United States of America and elsewhere in the world, whereby American Management theories and practices are taught and implemented to inspire EXCELLENCE in PERFORMANCE .

This book is ALSO dedicated to the MANY Managers and Leaders who are EXCELLENT and continue to work in EXCELLENCE. You are truly appreciated and YOU know who YOU are and are NOT offended by this book. In actual fact, you can ADD chapters and chapters to this book!

The Beginning And My Background

This book, The Hate In Their Heart , Should Not Be Part Of Your American Management Journey is a follow-up to the book I have previously written titled, How To Work In Hell Successfully And Not Get Burned By The Flames , which is an employee resource book for working in the post-2008 Great Recession workplace. My heart as an over-sixty-year-old employee is to help employees help themselves and other employees if they are in, OR know an employee in, a hostile type of a workplace environment.

How To Work In Hell Successfully And Not Get Burned By The Flames is a book to acknowledge to employees that some of their perceptions in the post-2008 Great Recession workplace may be TRUE; I then went on to provide examples of the inappropriate and/or hostile Management behavior some employees may encounter within their respective workplace. I ended with providing cope or/hope, forgive, and moving forward skills that may allow employees to move to their next level of well-being and prosperity in their lives.

With the contributions of many subjects from my daughter, Indira, she led me to write this book, The Hate In Their Heart, which is where I take the reader on an American Management Journey to help identify Hate-Based versus Management-Based Decisions that may be made working in the Post-2008 Great Recession workplace. I have also included a Management Self-Assessment WorkBook to afford an opportunity for self-assessment of one’s personal beliefs and behavior. It appeared to me that I needed to follow-up the employees’ concerns within their respective workplace with a Self-Assessment WorkBook to allow Managers an opportunity to take a private self-assessment of their beliefs and behavior when they make a Management decision, noting I have created the Management Self-Assessment WorkBook from an employees’ perspective.

This book, hopefully, provides a lighthearted look at 1) Management theories and practices; 2) Hate-Based versus Management-Based Decisions; and 3) the opportunity for the Managers to use the Self-Assessment Work Book at the end of each chapter, and also at the end of the book, to vet their Management decision-making. It should be noted, this book is a combination of information, entertainment, and humor to discuss the interactions between employees and Management from an employees’ perspective.

Please also remember, I have tried to capture the Management behavior noted in the daily broadcast media, social media, print media, and from my own listening post to bring to light some historical and contemporary Management appropriate and inappropriate behavior to also inspire EXCELLENCE in American Management behavior and performance.

I have been led to also include in this book a Model: Six Steps for Making Management-Based Decisions Versus Hate-Based Decisions. Plus, I have also included a Model: Seven Steps From Surviving To Thriving, which is a Seven-Step Transformational process using some contemporary American Management Tools (AMT) that may assist ALL Managers to be a little more successful and transformational within their respective organizations.

My born-again heart’s desire is to help anyone who reads this book to benefit from 1) my years of experience working in Human Resources Management at a Fortune 100 company, 2) my life-long studies about Human Resources Management, and 3) my non-Human Resources Management experiences as a rank-and-file employee. I am just a folk trying to help other folks (smile).

FYI, I have completed a Bachelor’s and Master’s degree related to Human Resources Management, with an emphasis in Organizational Development and Organizational Behavior; as a Believer and a consequence of ALL these years of studying and growing (smile), I also wrote and published my Doctorate of Ministry thesis titled, Protocol Of The Palace (Praying To Loving Performing), to bring the discipline of Human Resources Management to the faith-based community. They have problems too—smiling!

I truly hope you ENJOY this lighthearted book and the fun and casual way I take your mind and heart through this American Management Journey.

P.S.: the authors hope this book will be a timeless classic for all generations of American Managers to continuously identify hate-based versus Management-based decision-making and your hearts continue to listen to the Angel’s loving advice versus the devil’s hateful advice.

Vocabulary

In an effort to make certain you have the same understanding of the words that I use at times, I have created the following list of some words and their definitions that I really need YOU to understand:

Chapter 1

Hater Or Manager: Beginning the American Management Journey

This American Management Journey will start by describing American Democracy and ideals from the words of some great American political leaders during the 2018 period. This book has been initially written during the July through November 2016 period—the American news is electrically charged with promises from political candidates, which includes trash talking at an unprecedented new level. One may say this is Hate-Based speech. It is noteworthy to state, during this time period the American Presidential candidate campaigning has been in full force for the November 8, 2016, USA Presidential voting day.

The Hate-Based speech among the Presidential candidates towards one another, appears to also seep into the American social, television, and cable news media. This pre-Presidential election Hate-Based speech would appear to have quite an impact on the post-Presidential election. President-Elect Donald Trump is VICTORIOUS and is nominated the USA President that will replace the existing President in 2017. It should be noted that it was reported that even though Donald Trump won the Presidential election, Hillary Clinton received over two million more votes than Donald Trump making her the winner of the popular vote.

These presidential-related Hate-Based remarks in the public discourse increased by late 2019, which is close to the time frame this book is being published (i.e. it took the authors a while to self-fund this book - smile). At the end of August 2018, the passing of a well-known, six-term American Senator, John McCain, who was also a decorated Vietnam-era veteran, who was held for more than five years as an American prisoner of war, allowed a week of silence from the Hate-Based speech in the public discourse to recognize and celebrate the life of Senator McCain. His friends, family, associates and people from America and worldwide, along with two former American Presidents, a Democrat and a Republican, Barack Obama and George W. Bush, respectively, eulogized Senator McCain to state resounding words about honor, respect, integrity, valor and many more words about the late Senator’s values and patriotism that depict American democracy and decency.

To highlight the American spirit, the following is from a transcript of the former 44th American President, Barack Obama; the words are from his eulogy to honor Senator John McCain. The words are woven together to highlight Obama’s words in regard to American values, …John understood as JFK understood, as Ronald Reagan understood that part of what makes our country great is that our membership is based not on our blood line, not on what we look like, what our last names are, not based on where our parents or grandparents came from or how recently they arrived, but on adherence to a common creed that all of us are created equal…endowed by our creator with certain inalienable rights…and finally, while John and I disagreed on all kinds of foreign policy issues, we stood together on America’s role as one nation, believing that with great power and great blessings comes great responsibility…we saw this country as a place where anything is possible and citizenship as an obligation to ensure it forever remains that way.

To continue to highlight the American spirit, the following is from a transcript of the former 43rd American President, George W. Bush; the words are from his eulogy to honor Senator John McCain. Once again, the words are woven together to highlight Bush’s words in regard to American values, "…he was honorable – always recognizing that his opponents were still patriots and human beings…he loved freedom, with the passion of a man who knew its absence…there was something deep inside him that made him stand up for the little guy – to speak for forgotten people in forgotten places…it is this combination of courage and decency that makes the American military something new in history – an unrivaled power for good…it is this combination of courage and