Kiplinger

Bias at Work: How to Defuse a Ticking Time Bomb in Your Organization

“Bruce” is the CEO of a Chicago IT company with more than 60 employees. “Over the summer of 2021, a very bad feeling began to take hold,” he told me in lengthy phone call.

“Suddenly a great lack of trust became apparent (in our workplace). Some of our most gifted people complained of feeling ignored, not valued, not listened to, their ideas stolen by management, and being treated unequally.” The problem, he noted, wasn’t necessarily along racial lines.

“The trial of Officer Derek Chauvin for killing George Floyd seems to have let the steam out of a pressure cooker, and people are openly telling me they feel victims of bias on the job. Our HR department has no idea what to do.

“Do you know of a book on this subject that I can have

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