How to Find New Donors and Get Them to Give Again
By Joanne Oppelt and Linda Lysakowski
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About this ebook
Are you looking for new donors to your nonprofit? Do you know where to go to find new donors? Are you losing more donors than you gain? Are you struggling to just meet budget? Do you want to increase your fundraising revenues year over year? If so, we’ve written How to Find New Donors and Get Them to Give Again ju
Joanne Oppelt
During Joanne Oppelt's 30+ years working in the nonprofit arena, she has held positions from volunteer to executive director in both small and large organizations. Integrating fundraising with strategic planning, marketing, operations, and financial systems, she builds up organizational revenue streams, creating sustainable funding structures. Her extensive background puts her in a unique position to understand the challenges nonprofit leaders face-both internally and externally. As principal of Joanne Oppelt Consulting, LLC, she specializes in helping nonprofits improve their ROI and realize continuous net surpluses. She currently provides consulting services, multi-module online courses with private coaching, person-to-person fundraising advice, annual summits, virtual get-togethers, and weekly newsletters.The creator of The Sustainable High ROI Fundraising System and co-creator of the Nonprofit Quick Guide series, Joanne is the author of six books and coauthor of fourteen. She has taught at Kean University and is a highly sought-after speaker and presenter. She holds a master's degree in health administration and a bachelor's degree in education, with a minor in psychology. She can be reached at joanne@joanneoppelt.com or through her website www.joanneoppeltcourses.com.
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How to Find New Donors and Get Them to Give Again - Joanne Oppelt
Chapter One
Acquiring New Donors Is Not About the Money
As our chapter title says, acquiring new donors is not about the money. How can that be?
you ask. Isn’t the whole objective of pursuing donors to raise money?
Yes, you are raising money. But money is not the goal. Fulfilling mission is the goal. Money is just the vehicle you are using. Money is converted to resources that lead to life-changing impact. Successful fundraising focuses not on getting the money, but on how donors participate in and experience being a part of making a positive impact happen. And feel-good, memorable experiences don’t occur through the act of writing a check. They happen in the context of satisfying relationships.
The crux of successful donor acquisition is not going after the money. The crux of successful donor acquisition is forming and strengthening relationships between the donor and you, your organization, and your clients. And creating all that the word relationship implies—mutual value, trust, and respect. Where you both get and give something.
You Get More than Money Out of Effective Fundraising Relationships
So, what do you get of value? What you get of immediate value is easy: money. You get to meet your financial goals. You get to keep your agency afloat. And that’s usually the mindset of board members, executive directors, financial officers, and operation managers. You may have that same mindset. After all, if the service system breaks down or can’t be paid for, people suffer.
And that is where most nonprofits make their biggest fundraising mistake. Because asking the donor for money is like asking the donor to pay an agency bill. When was the last time paying a bill excited you? Well, it doesn’t excite the donor, either. Even worse, treating donors like ATMs offends them. ATMs are objects. Donors are people.
Put yourself in the shoes of a bill payer. What kind of relationship do you have with your energy supplier? Pretty much none, yes? Our guess is you do nothing but pay bills and call them when you experience a problem. In fact, you might even complain about their rates, service, and billing practices. Is that the kind of relationship you want your donor to have with your organization?
There are things other than money that nonprofits want from new donors. For example, nonprofits want donors to say good things about them. They need advocates for their cause. How often do you sing your energy supplier’s praises? How often do you advocate on behalf of their mission? How often do you even think about your energy supplier except when paying them or when something goes wrong? You don’t. Is this the kind of mindset you want your donors to have about you and your organization? Or would you rather have donors who are willing to give, excited about your mission, say wonderful things about you, and advocate on issues that affect your operations?
Then don’t ask for money. Ask them to make a significant impact in the context of a satisfying