The 21St Century Administrative Leader
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About this ebook
According to Saravanan Sathiyaseelan, there is a leader inside each of us. Even when we accept that anyone can be a leader, its clear that quality leadership is sorely needed - especially to govern businesses and countries. When its missing, economies stumble and people become demoralized.
In this handbook to becoming a great administrative leader, youll learn how to:
cultivate leadership skills you thought werent there;
gain confidence in your leadership abilities;
champion and carry out new initiatives; and
create opportunities to revisit unsolved problems.
Youll also learn eight typical characteristics that great leaders share as well as why its so important to embrace technology and be imaginative when it comes to making continuous improvements.
Though its been vastly researched, few people truly understand what defines great administrative leadership. Master the skills that will allow you to climb the ranks with The 21st Century Administrative Leader.
Saravanan Sathiyaseelan
Saravanan Sathiyaseelan began his career as an aviation professional before shifting his focus to leadership, project management, and operational planning. He earned a master’s degree in management, a bachelor’s degree of engineering science in aerospace operations, and a diploma in mechanical engineering. He is also a certified Lean Six Sigma Black Belt. He will very soon be embarking on his Doctorate in Business Administration where he will continue to explore and study transformational leadership.
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The 21St Century Administrative Leader - Saravanan Sathiyaseelan
Copyright © 2015 by Saravanan Sathiyaseelan.
All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the author except in the case of brief quotations embodied in critical articles and reviews.
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
www.partridgepublishing.com/singapore
CONTENTS
1. Introduction
2. Popular Myths
2.1. Myth No. 1 – Administrative Leadership is Attached to Position and Hierarchy
2.2. Myth No. 2 – Only Administrative Leaders Make Decisions
2.3. Myth No. 3 – Administrative Leaders Only Need to Mingle with the ‘Higher Ups’
2.4. Myth No. 4 – Administrative Leaders are Highly Qualified
3. From Manual to Automation – Technology is here to stay!
4. ‘MUST-HAVE’ QUALITIES
4.1. Attitude
4.2. Self-discipline
4.3. Knowledge
4.4. Humility
4.5. Integrity
4.6. Motivation
5. 8 Cs’
5.1. Credibility
5.2. Communication
5.3. Clarity
5.4. Control
5.5. Conflict Management
5.6. Collaboration
5.7. Change
5.8. Culture
6. The ‘I’ Factors
6.1. Imagination
6.2. Innovation
6.3. Improvement
7. Diligence vs. Intelligence
8. Conclusion
9. References
Dedicated to my soul mate – Ramani,
& my gifts from god – Lalithambigai & Perambigai
A tribute to the late Mr. Lee Kuan Yew –
20th century leader & 21st century teacher
FOREWORD
Leadership, both mystical and intricate by nature, has been studied for umpteen years. Over time, critical dimensions on this topic have been defined, modeled and elaborately discussed to improve one’s leadership style and ability. From ages past to recent years, leaders have always been present. The only thing that has changed dramatically through the years is the application principles of leadership. Groundbreaking new research, coupled with newly found leadership strategies, have meant that the tactical application of leadership principles and methods are evolving and scaling new heights.
The topic on leadership, in particular administrative leadership, has always intrigued me. A complicated and vast topic, I elucidate administrative leadership using personal experiences, supporting it with relevant and practical situations as deemed appropriate. In this book, you will find citations and notable traits connected to qualities of successful and profound leaders. I have made conscious effort to acknowledge and reference ideas and quotes that are not originally mine. My humble apologies for any mistakes in referencing that may be contained in this book. If readers notice any such errors, I encourage you to please get in touch with me.
Consolidated with other highly regarded, pragmatic, and applicable theories, this book is a representation of my thought provoking ideas which render irrelevant the long drawn debate of whether leaders are born or made. A leader is one who possesses the ability to read, learn, and cultivate new knowledge and skills; and an interest in doing the same. This book has all the right ingredients thrown into it and is bursting with distinct flavors – a unique blend I would like to call my very own.
As leaders are omnipresent, I drew lessons from the people I saw, spoke with, and read about – especially administrative leaders I thought were incompetent and could do more in their position. I was consistently inspired by leaders from all around the world, co-workers and colleagues with leadership potential, and my own staff. Without a doubt, my most significant source of energy came from deep within. I take this opportunity to extend my greatest gratitude to all who have knowingly or unknowingly inspired me to write – Thank you.
Saravanan Sathiyaseelan
1. INTRODUCTION
There is arguably any single definition on leadership. Leadership is an abstract quality and has been difficult to either create or replicate. Leadership studies over the years have evolved[¹][²], and reached a more balanced level of understanding in the 1990s.[³] Based on theories stemmed during the 20th century, many would argue that great leaders are born, not made.
Current studies have shown otherwise. Leadership traits do not change according to situations but rather, circumstances determine how each trait is applied. Intelligence, assertiveness, and at times, even physical attractiveness[⁴] are traits commonly connected to a leader. As leadership is too complex to be boiled down to a few key traits of an individual, it is widely assumed and accepted that a single trait or a set of traits does not make an extraordinary leader.
There is a very strong correlation between people who are energetic, assertive, determined, positive, inspiring, and diligent, and those who pursue their goals at any cost, work long hours, and strive for excellence. These individuals are able to display sound presentation and oratory abilities, behavioral flexibility, formulate solutions to difficult problems, work well under stress and deadlines, adapt to changing situations, and create well thought out plans for the future using intuitiveness and good judgment. As an example, reflect on the cognitive ability, change adaptation, and flexibility of Steve Jobs.
In my opinion, leaders are generally thought to possess the following qualities and behavioural traits - lead a team of people, inspire their followers, take charge of some kind of administration, wear many hats, be adept at communication and information management, perform specific tasks to achieve goals and objectives, and ensure people around them remain effective by knowing precisely what they need to do to remain effective. There may be more, but I shall limit the list for the purpose of this book.
Only a handful of great leaders encompass all of the traits listed above, but many have the ability to apply a number of them to succeed and function as front-runners and core leaders of their organization or country. Most managers do things right. But being a leader means you have to not only do things right, but do the right things. There are, of course, good and bad leaders.
As the topic on leadership is vast, I am going to focus on an important sub-field of leadership – administrative leadership. An administrative leader is one who makes sound decisions, leads in their course of work, is capable of largely influencing others to adopt their ideas, has the right mind-set and attitude, and is in charge of some kind of administration.
Since there is no single definition that is generally accepted by