The Service Driven Leader
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About this ebook
CHANGE THE FACE OF YOUR BUSINESS, ACCELERATE PERFORMANCE AND ENSURE ITS ENDURING SUCCESS.
As a leader, you want to make those around you better. The strategies shared in The Service Driven™ Leader will give you both the motivation and the practical direction you need to:
• Become a standout organization in your local community
• Create a culture of engagement where employees and team members look forward to coming to work
• Discover how “doing the right thing” can mean good business and increased profit
“If you want to build a boat, don’t begin by collecting wood, cutting boards, or assigning tasks. Begin by awakening in the souls of your workers a longing for the vast and boundless sea.” — ANTOINE DE SAINT-EXUPERY
Discover the 6 secrets to success as a Service Driven Leader; secrets that can revolutionize your business in much the same way that embracing the power of service has transformed a multitude of individual lives.
Donald has a passion for helping people experience the power of service and extraordinary living – in every part of their lives.
He received his Bachelor of Arts Phi Beta Kappa from Pomona College and his Juris Doctor with honors from UCLA. He lives in San Clemente, California, USA; he is blessed with two wonderful children, Brennan and Tessa.
A Rotarian (the largest and most accomplished service organization in the world) for more than 25 years, Donald has been a frequent keynote speaker - and has helped train more than 7500 incoming Rotary Presidents all over the world. He is founder and chair of the multiple award-winning 7th Inning Stretch Middle School Mentoring and Tutoring Program for kids at risk; community service that truly changes lives – the lives of the kids, of the parents/caregivers, and the lives of the mentors/tutors.
Donald Clinebell
Donald Clinebell, JD, PBK is founder of The Service Driven Institute, a distinguished author and attorney, powerful and gifted speaker, and a true man of service. Donald has a passion for helping people experience the power of service and extraordinary living. He received his Bachelor of Arts in philosophy from Pomona College, and his Juris Doctor from UCLA. He lives in San Clemente, California, USA, with the love of his life, Bonnie; he is blessed with two wonderful children, Brennan and Tessa.
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Extraordinary Living: The Hidden Power That Answers Life’s Most Compelling Question Rating: 0 out of 5 stars0 ratingsThe Service Driven Life: Discover Your Path to Meaning, Power, and Joy Rating: 0 out of 5 stars0 ratings
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The Service Driven Leader - Donald Clinebell
Copyright © 2018 by Donald Clinebell. All rights reserved.
Published by HigherLife Development Services, Inc.
PO Box 623307
Oviedo, Florida 32762
(407) 563-4806
www.ahigherlife.com
ISBN 978-1-7326377-0-2
This book or parts thereof may not be reproduced in any form, stored in a retrieval system, or transmitted in any form by any means—electronic, mechanical, photocopy, recording, or otherwise—without prior written permission of the publisher, except as provided by United States of America copyright law.
First Edition
Printed in the United States of America
Praise for
The Service Driven Leader
"I love this book! Donald Clinebell has given us a truly uplifting work that should be read by all leaders who desire to create a unified and highly motivated workforce focused on their organization’s success. The Service Driven Leader provides a guide on how leaders who serve and care for others will create a culture that will empower and energize employees to help stimulate continuous improvement while increasing profits. In his book, Clinebell delivers important advice, which is to tell employees that they are valued, but first leaders should learn to value themselves. He also provides a stimulating and instructional message on how to transform ourselves by being service-driven leaders, who will be of benefit to the organization we serve while strengthening relationships with fellow employees, family, and friends."
—Alan Adamo
Former Corporate Vice President of Human Resources,
Fluidmaster
Organizational Development Instructor, University of California, Irvine
"The Service Driven Leader is a compelling work, an instant classic. Donald Clinebell applies the concept of servant leader to the private sector in a ground-breaking way. He crafts a powerful daily tool for the creation of an inspired, motivated, and productive leadership team and work force. The Service Driven Leader is a must-read for business leaders who want to move their people and their bottom line forward!"
—Paul Barnes
Former Production Superintendent
Shell Oil Company
I have been ‘in service’ with Donald for the past twenty years. He is a passionate servant with an engaging and powerful message.
—Mitch Ritschel
Senior Living Industry Executive
"The Service Driven Leader by Donald Clinebell demonstrates an amazingly simple yet potentially life-changing shift in the paradigm of modern business. The capacity for a service-driven life is within us all, and as he aptly points out, is a uniting force. Donald demonstrates a unique vision to energize and focus the leadership of any organization, large or small, to ‘move the bottom line forward,’ in his words, and help us all become better versions of ourselves. He demonstrates this with real-life examples and an easy-to-follow methodology."
—Susan Hattan, JD
Estate Planner
Susan Dallas Hattan Law Firm
"Much has been written on compassionate management, servant leadership, and corporate culture in business. Donald Clinebell’s latest book, The Service Driven Leader: Moving Your People and Your Bottom Line Forward, is a practical application that goes beyond. It addresses the true meaning of being an effective leader through humility and inspiring others to drive organizations to greater performance and true meaning."
—Vince Bianco
Interim CEO and Senior Sales Leader
Vince Bianco LLC
Former Chief Executive Officer, Advance Medical Reviews
"Ground-breaking and empowering! The Service Driven Leader is a must-read for every business leader; it is practical in its application and inspiring in its approach. Many people go through work life just barely surviving, without passion and joy for their jobs, especially in the legal field. This book is about finding passion in work through service to your clients and customers, which ultimately comes back to empower you and your business. Whatever your work background, Donald Clinebell’s service-focused approach is going to make your life better, motivate and engage your employees, and move your bottom line forward."
—Anabella Q. Bonfa, JD
Wellman & Warren LLP
Acknowledgments
Over the past five years, I’ve been blessed with the opportunity to speak about my books all over the country. I have related time and again my own story: how I came to know the power of service to change and renew the lives of those I serve and the power of service to change and renew and empower…me.
In Extraordinary Living, I wrote about service as the common thread
that crosses all lines and boundaries and unites us all. That common thread is the central component that runs through all five major religions and all belief systems of consequence, from agnosticism to New Age philosophy to science-based thinking.
The Service Driven Leader is the final book in the Service Driven
trilogy. It is a book that has been on my mind and in my heart for two decades. It is the application of the concepts of how service, of servant leadership, relates to business leadership.
I attended a dinner party recently at which one of the guests, the CEO of a large company, had heard about what was then my upcoming book on service-driven leadership. He asked this question: I’ve heard great things from several of my colleagues who have read the flyer about your new book. They’re using words like ‘revolutionary’ and ‘groundbreaking.’ What’s the excitement about?
For me, the excitement is this: when the power of service is applied to business leadership, it engages and inspires; it moves and changes companies. Service-driven leadership gives companies the power to shape their financial future. Indeed, one service-driven leader can change a company from the inside out…and carry it to greatness, in every way.
I am grateful to the many friends, colleagues, and business leaders who have been with me on this service-driven journey. I extend my great thanks to David Welday for his continuing dialogue and input. David’s contributions, and his commitment to ideas that truly matter, cannot be overstated.
There are many who have supported this journey over the years:
Sponsors and supporters of the Service Driven Institute and Service Driven Seminar
My friend and fellow man of service, Paul Barnes, who has contributed in many ways to the mission of the Service Driven Institute
In the Company of Prayer and its dynamic founder and president, Leslie Bianco
The Shoffner Law Firm, the Susan Dallas Hattan Law Offices, and San Clemente Bath Company, who have all been of support and encouragement along the way
Loyal and dedicated supporters of the Institute
Launching Sponsors
of the Service-Driven Leadership Seminars
My wonderful children, whom I love so dearly, have continued to be an important part of this journey. Both have had an essential role in shaping my view of the power of service in all our lives. I am grateful today, and every day, for their love and for who they are and are becoming. Their extraordinary lives bless and enrich mine daily.
My great thanks to Libbye Morris, whose editing skills and input both on this book and on Extraordinary Living went above and beyond.
I look forward to seeing you at an upcoming Service-Driven Leadership Seminar in your area. In the meantime, feel free to communicate with me at theservicedrivenlife@gmail.com or through the Service Driven Institute website (www.servicedriveninstitute.com).
In love and service,
Donald Clinebell
San Clemente, CA, USA
Table of Contents
Introduction: The Missing Ingredient
Chapter 1: Seize the Opportunity
Chapter 2: The Power of Service
Chapter 3: Energy and Vision Drive Leadership
Chapter 4: Key #1—Choose to Serve
Chapter 5: Key #2—Inspire