Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    Who Killed Customer Care?
    Who Killed Customer Care?
    Who Killed Customer Care?
    Ebook113 pages1 hour

    Who Killed Customer Care?

    By Ken Welsh

    ()

    Read preview

    About this ebook

    Entrepreneur and Customer Service Guru Redman Folgate is mysteriously found dead in his mountain retreat. Has been journalist Rock Hardstuff is coincidentally on the scene and decides to solve the murder to redeem his career. Rock must weave his way through a myriad of bizarre characters before he can solve the Who Dunnit with a How Dunnit and so much more.

    Who Killed Customer Care? uses a comedy murder mystery allegory to explain the secrets of Customer and Client Communication.
    LanguageEnglish
    PublisherPartridge Publishing Singapore
    Release dateNov 29, 2013
    ISBN9781482897876
    Who Killed Customer Care?
    Author

    Ken Welsh

    Ken is an Australian-based, international business voice coach specializing in creating the Voice of a Business—the language, tone, rhythm, and message. He works with businesses in over ten countries including education, sales, IT, health care, security, transport, land-use planning as well as government and non-government or non-profit organizations.

    Related to Who Killed Customer Care?

    Related ebooks

    Language Arts & Discipline For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      LeTtEr ROCkS

      Jan 5, 2023

      LeTtEr ROCkS
      10 min read

    • Article

      2020 It Wasn’t All Bad

      Dec 5, 2020

      2020 It Wasn’t All Bad
      8 min read

    • Article

      Nine Haunting Postapocalyptic Novels

      Feb 3, 2022

      The paradox of imagined apocalypses is that they’re always more about the present than the future. Here's a list of a few haunting and evocative titles. The post Nine Haunting Postapocalyptic Novels appeared first on The Millions.

      4 min read

    • Article

      Winning Letter

      Sep 30, 2022

      I’m a single mother who struggles financially to get through each month. When my washing machine broke I had no funds to repair it, so I asked my neighbours if I could do my washing at their place. On a Wednesday afternoon my bell rang. At the door w

      5 min read

    • Article

      Book Club

      Apr 27, 2022

      Book Club
      5 min read

    • Article

      Readers’ Letters

      Jun 28, 2023

      Readers’ Letters
      6 min read

    • Article

      Town & Country Notebook

      Aug 19, 2020

      1) Businessman Gerald Ratner is notorious for a catastrophic speech made in 1991, in which he used what word to describe a decanter made by his own company? 2) Lardum is Latin for which foodstuff? 3) Which creature features in the logo of the Rainf

      1 min read

    • Article

      Table Talk

      Jun 1, 2023

      Table Talk
      11 min read

    • Article

      The Stuff Gap

      Nov 6, 2017

      The Stuff Gap
      4 min read

    • Article

      Dawn Neesom Mind Of My Own

      Feb 13, 2024

      One of the few things to come out of the horrendous COVID pandemic and endless lockdowns was Captain Sir Tom Moore. If ever anyone deserves to be called a hero and demonstrated the amazing resilience of the great British public, it was this remarkabl

      4 min read

    • Article

      Letter From The Editor

      Feb 11, 2021

      Letter From The Editor
      3 min read

    • Article

      How Do We Reach Anti Vaxxers?

      Aug 16, 2021

      If you have time, read Up Late, by Nick Laird. And if you do, take a seat first. Maybe grab some tissues. You’ll need them. Laird is a Northern Irish writer and poet. Ne’s one of the best to come out of Ireland for years. With Up Late, he becomes a g

      2 min read

    • Article

      Letter Books

      May 18, 2023

      Letter Books
      10 min read

    • Article

      Bookshelf

      Mar 2, 2020

      There are simply some books that you inadvertently read out loud to whoever is closest—cat or human. I found myself having a giant laugh and then being unable to resist sharing long passages of Carla Funk’s memoir. Though I worried that the religious

      5 min read

    • Article

      At Her Historic Ancestral Home Belvoir Castle The Duchess Of rutland Is An Open Book As She Talks Candidly About Her Extraordinary Life In A New Autobiography

      Oct 10, 2022

      At Her Historic Ancestral Home Belvoir Castle The Duchess Of rutland Is An Open Book As She Talks Candidly About Her Extraordinary Life In A New Autobiography
      5 min read

    • Article

      LeTteR BocKS

      Jun 24, 2021

      SCIENTISTS say that in the future, all meals will be in the form of a pill. Let’s hope they are right, and they don’t develop them in the form of a suppository. I think that would make dining out a most unpleasant experience. Umberto Coaltit, Hull YO

      13 min read

    • Article

      On The Road Again

      Jun 23, 2020

      I got woken from a deep, deep sleep over the night of June 8/9 by what I thought was a series of shotgun blasts right outside my bedroom window. Boomed wide awake I realised the bedroom was filled with bright light with each blast. What was going on

      7 min read

    • Article

      Letter From The Editor

      Aug 16, 2019

      Letter From The Editor
      3 min read

    • Article

      Books

      Aug 14, 2023

      Books
      6 min read

    • Article

      Book Club

      Nov 10, 2021

      Book Club
      4 min read

    Related categories

    Reviews for Who Killed Customer Care?

    0 ratings

    0 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words

      Book preview

      Who Killed Customer Care? - Ken Welsh

      0Oabook_preview_excerpt.htmlYr6aSH䛜ƑdْKJ*D @?"تɞnp8C'&`{H~5;;ޜ\wggǯяף+qtpuR?j?啴g{ۻ[=WwDlz2;ODֈwʊet+ WËoYD"wwj{/ml>g/{~ڍmw7й}<|6Ɂ1+!wNTG"Nu/JوL:B8ՕwE #m#J%mTʩd7JO%msSND5u(G< 4wQVzmΗ2jgEˉ赺F&DUSWG[1+KɱAJTuft*/ԇ\U}.5E.Uf0 s%+Q sS6!z_kV=,4<@R !e@/9JLFdJbMPMe9+t VF1d}kүz$P>ȼC5ū''YDbLx1Þ(:̹p5{=k*:OPsYNjh4;@lP3qq >D K ~|jq;T{ Hfm?: J?V[)$J< LQ Q˻nK>(8nGNu\{ Dqs~ u{+!X )= yֈ1ZpspDy"18bG~G"6ZJnz /s*esmt ̕,'J}{5kP<ȱ̅ ;!G{j UK0*8$ARkl 9^4 -C dja:&ؠ{q悸@#KN}йË##tՍkp*I.&ϝ) /"#W:#6<\LPJfHqT1oĄB`ϮOuS]ag,ՑuA&dI{+W3lQ4_pDT%Nv. X[#ȹ;棅ߚi@ڱ3zQtʋ[MK1ytstGUKDW s5=篨v%_1ď[I\P+Q:eƃny|Ԋn7! Vԡ 4[\G[w.?q3JUz֐LO63`X`m`;s0lE=_R#@99at|ΞGq^n-40*T:hB:QDjQڹbӄF)- 9m }H@g%uvT @S枦B*;cLT/4Z}5͈ +B3kF$"vt_\#dVo#ab+U 3Czϑʒ$@bAkY4a&h[? >Gz?l7g]I|.pp4ag)ҭS!?;J%>GSt_Ҩ{:e NH;\'d,!jZ;}(D s ɗD?W@IH'|%ٓڣvHNRm 0(Yf9( :jΧbr8`ZE, .xDY呯?#O
      Enjoying the preview?
      Page 1 of 1