Conflict and Ethics: Ethical Management in Present Times

By Stavros Baroutas

The book refers to ethical management and to internal competition which happens to profit and non-profit organizations.
Today's society is highly competitive and exhibits a high rate of aggressiveness, particularly when it comes to professional matters. In the midst of sales pressure and external competition, this kind of hostile conduct threatens to disrupt delicate balances within companies and organizations. Proper and ethical management can be a remedy to the loss of stability in organizations. Effective management contributes to the resolution of ambiguous matters, proper decision-making and the restoration of a healthy professional environment in the workplace. In such cases, powerful and effective leadership plays a major role in the operations of management, entailing significant and often harsh decisions.
One should keep in mind though, that such references on the book constitute the aftermath of improper management or ineffective leadership which fails to cope with rivalries and conflicts that stem from personal interest, pursuit of glory, recognition and power. War or dispute between colleagues derive from hostility or fear due to a particular deed. The last one also serves as a starting point for all the instances mentioned in the book.

• Language: English
• Publisher: AuthorHouse UK
• Release date: Jul 28, 2011
• ISBN: 9781456786526

Book preview

© 2011 by Stavros Baroutas. All rights reserved.

No part of this book may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of the author.

First published by AuthorHouse 07/13/2011

ISBN: 978-1-4567-8650-2 (sc)

ISBN: 978-1-4567-8652-6 (ebk)

Printed in the United States of America

Any people depicted in stock imagery provided by Thinkstock are models, and such images are being used for illustrative purposes only.

Certain stock imagery © Thinkstock.

This book is printed on acid-free paper.

Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.

Contact Author: [e-mail] and

Contact Translator: Maria Ampelourgou, [e-mail]

Stavros Baroutas studied Marketing at Ulster University and received his MBA from Kingston University, UK. At 2007 received his PhD from Breyer State University, USA in Leadership. He has worked in many Greeks and multinational companies as sales rep, sales trainer, Area Manager and now Regional Manager in Northern Greece in a pharmaceutical company. He wrote three business books in Greek language and he has translated the book of Manfred Kets de Vries Are Leaders Born Or Are They Made? The Case of Alexander The Great. He lives at Thessaloniki, Greece.

Contents

AcknowledgementsA big Thank you

Introductory Note

Introduction

Conflict

12 Steps to Effective Persuasion

First Steps

You

Camaraderie in the Workplace

Leaders and Strategy

The Most Ethical Choice

What to Do First

Types of Individuals in the Workplace

Crisis in the Workplace; How to Address it

Current Trends

The Other

Bullying or Mobbing

Improper Conducts in the Workplace

Fear

War

Conclusion

Bibliography

Clarification

It should be clarified to the reader, that the below writings been obtained by a thorough investigation within organizations the author worked and does not constitute views that embrace.

Clearly the author is in favour of ‘moral’ management and the results that produces.

Acknowledgements

A big Thank you

The moment I engaged in writing this book I began wondering when it would finally reach an end and how many people would eventually fill in the questionnaires constructed for this purpose. Questions that might be offensive or seek for answers regarding the culture of an organisation and, more specifically, patterns of conduct occurring within any given organisation are typically avoided.

Hence, apart from those who were genuinely interested in the subject, response to my questions was limited. As a whole, twenty-seven questionnaires were answered and only a few people consented to the report of their names at the beginning of the book.

The argument examined is as delicate as the unwritten law of war. Incidents mentioned throughout the pages of this book are commonly observed in many companies but hardly ever discussed in public. Therefore, at first I wondered if all these are just my personal ponderings, hardly reflecting reality. Unfortunately, existing bibliography and answers given to my questionnaires demonstrate that this is indeed the case. In effect, this kind of reality is often necessary in order to keep the stability in certain business environments, either private or public.

I should begin my acknowledgements by thanking all the people who agreed to answer my questionnaires, even anonymously. All the same, I would like to thank Mr. Isaak Kesisoglou, Associate Professor of Surgery in Aristotle University of Thessaloniki (AUTH), for his enthusiasm and his encouragement in this writing attempt, as well as for being an assessor and supporter. Moreover, I deeply appreciate the help of my colleague Dr. Christos Pavlidis and his thorough editing of my texts when both of us were dealing with stressful working conditions. Had it not been for his help, this book would not have been published in such short time. I would also like to thank Mr. Christos G. Savvopoulos, doctor, Assistant Professor of Pathology in AUTH, 1st Medical Propedeutic Department, AHEPA Hospital, Thessaloniki, for his quick response. Furthermore, Mr. Christos Siomos, Financial Manager and Associate General Manager of the Pharmacists’ Association in the city of Kozani, for his enthusiasm and appreciation. Likewise, Mr. Ioannis Petridis, Personnel Manager in AB Vassilopoulos Super Markets Company for completing my questionnaire and encouraging me in any enterprise I have undertaken so far.

Finally, I would like to thank my wife Sofia who still believes in me after the few years we have spent together and gives me strength to go on. The least I can say to her is a really big Thank You!

Introductory Note

Fight your battles for the purpose of ameliorating the life of employees, customers, or

just to change the world for the better.

This book addresses a wide range of audience. It is dedicated to students of Management and Finance, as well as to students who have spent years mastering a field of knowledge and yet they now practice something irrelevant to their former studies. Likewise, to employees who might have underwent same experiences as those examined in the book, to overly expensive executives of companies and