Choosing 360: A Guide to Evaluating Multi-rater Feedback Instruments for Management Development
()
About this ebook
Read more from Ellen Van Velsor
Three Keys to Development: Defining and Meeting Your Leadership Challenges Rating: 0 out of 5 stars0 ratingsBroadening Your Organizational Perspective Rating: 0 out of 5 stars0 ratings
Related to Choosing 360
Related ebooks
Advancing Executive Coaching: Setting the Course for Successful Leadership Coaching Rating: 0 out of 5 stars0 ratingsShould 360-degree Feedback Be Only Used For Developmental Purposes? Rating: 0 out of 5 stars0 ratingsEvaluating the Impact of Leadership Development - 2nd Edition Rating: 0 out of 5 stars0 ratingsThe Mentor's Toolkit for Careers: A comprehensive guide to leading conversations about career planing Rating: 5 out of 5 stars5/5Learning From Life: Turning Life's Lessons Into Leadership Experience Rating: 0 out of 5 stars0 ratingsMentoring Mindset, Skills and Tools: Make it easy for mentors and mentees Rating: 0 out of 5 stars0 ratingsThe Executive Guide to High-Impact Talent Management: Powerful Tools for Leveraging a Changing Workforce Rating: 0 out of 5 stars0 ratingsEffective Career Development: Advice for establishing an enjoyable career Rating: 0 out of 5 stars0 ratingsPerformance Consulting: Applying Performance Improvement in Human Resource Development Rating: 0 out of 5 stars0 ratingsCompetencies Pocketbook Rating: 0 out of 5 stars0 ratingsLeadership Metaphor Explorer Facilitator's Guide Rating: 0 out of 5 stars0 ratingsManaging Conflict with Direct Reports Rating: 0 out of 5 stars0 ratingsTalent Management Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsCareer Paths: Charting Courses to Success for Organizations and Their Employees Rating: 0 out of 5 stars0 ratingsThe Casual Trainer: Beginner's Guide to Ensuring Successful and Impactful Corporate Training Rating: 0 out of 5 stars0 ratingsLeadership Development Basics Rating: 0 out of 5 stars0 ratingsOngoing Feedback: How To Get It, How To Use It Rating: 0 out of 5 stars0 ratingsEmployee Experience And Employee Engagement A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsRaising Sensitive Issues in a Team Rating: 0 out of 5 stars0 ratingsDevelopmental Assignments: Creating Learning Experiences Without Changing Jobs Rating: 0 out of 5 stars0 ratingsCoach Culture: A Playbook for Winning in Business Rating: 0 out of 5 stars0 ratingsCoaching for Action: A Report on Long-term Advising in a Program Context: A Report on Long-term Advising in a Program Context Rating: 0 out of 5 stars0 ratingsThe Little Book of Leadership Development: 50 Ways to Bring Out the Leader in Every Employee Rating: 0 out of 5 stars0 ratingsThe Phenomenal Leader: Learn 31 Styles of Leadership in 31 Days! Rating: 0 out of 5 stars0 ratingsThe Wiley Blackwell Handbook of the Psychology of Positivity and Strengths-Based Approaches at Work Rating: 0 out of 5 stars0 ratingsThe Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement Rating: 0 out of 5 stars0 ratingsCampbell Leadership Descriptor Facilitator's Guide Rating: 0 out of 5 stars0 ratingsThe Mentoring Handbook Leadership Development Within Your Organization Rating: 0 out of 5 stars0 ratingsInterpersonal Feedback: 3-in-1 Guide to Master Constructive Feedback, Active Listening, Receiving & Giving Feedback Rating: 0 out of 5 stars0 ratings
Business For You
Emotional Intelligence: Exploring the Most Powerful Intelligence Ever Discovered Rating: 5 out of 5 stars5/5The Intelligent Investor, Rev. Ed: The Definitive Book on Value Investing Rating: 4 out of 5 stars4/5Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, and Live Fearlessly Rating: 4 out of 5 stars4/5Your Next Five Moves: Master the Art of Business Strategy Rating: 5 out of 5 stars5/5Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers Rating: 4 out of 5 stars4/5Lying Rating: 4 out of 5 stars4/5Grant Writing For Dummies Rating: 5 out of 5 stars5/5The Book of Beautiful Questions: The Powerful Questions That Will Help You Decide, Create, Connect, and Lead Rating: 4 out of 5 stars4/5The Richest Man in Babylon: The most inspiring book on wealth ever written Rating: 5 out of 5 stars5/5Robert's Rules Of Order Rating: 5 out of 5 stars5/5Financial Words You Should Know: Over 1,000 Essential Investment, Accounting, Real Estate, and Tax Words Rating: 4 out of 5 stars4/5Good to Great: Why Some Companies Make the Leap...And Others Don't Rating: 4 out of 5 stars4/5How to Get Ideas Rating: 5 out of 5 stars5/5Confessions of an Economic Hit Man, 3rd Edition Rating: 5 out of 5 stars5/5Law of Connection: Lesson 10 from The 21 Irrefutable Laws of Leadership Rating: 4 out of 5 stars4/5Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Rating: 4 out of 5 stars4/5Collaborating with the Enemy: How to Work with People You Don’t Agree with or Like or Trust Rating: 4 out of 5 stars4/5Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Rating: 4 out of 5 stars4/5High Conflict: Why We Get Trapped and How We Get Out Rating: 4 out of 5 stars4/5Ask for More: 10 Questions to Negotiate Anything Rating: 4 out of 5 stars4/5Robert's Rules of Order: The Original Manual for Assembly Rules, Business Etiquette, and Conduct Rating: 4 out of 5 stars4/5Summary of J.L. Collins's The Simple Path to Wealth Rating: 5 out of 5 stars5/5Summary of Eve Rodsky's Fair Play Rating: 2 out of 5 stars2/5Capitalism and Freedom Rating: 4 out of 5 stars4/5The Catalyst: How to Change Anyone's Mind Rating: 4 out of 5 stars4/5
Reviews for Choosing 360
0 ratings0 reviews
Book preview
Choosing 360 - Ellen Van Velsor
CHOOSING 360
A GUIDE TO EVALUATING MULTI-RATER FEEDBACK INSTRUMENTS FOR MANAGEMENT DEVELOPMENT
CHOOSING 360
A GUIDE TO EVALUATING MULTI-RATER FEEDBACK INSTRUMENTS FOR MANAGEMENT DEVELOPMENT
Ellen Van Velsor
Jean Brittain Leslie
John W. Fleenor
Center for Creative Leadership
Greensboro, North Carolina
The Center for Creative Leadership is an international, nonprofit educational institution founded in 1970 to advance the understanding, practice, and development of leadership for the benefit of society worldwide. As a part of this mission, it publishes books and reports that aim to contribute to a general process of inquiry and understanding in which ideas related to leadership are raised, exchanged, and evaluated. The ideas presented in its publications are those of the author or authors.
The Center thanks you for supporting its work through the purchase of this volume. If you have comments, suggestions, or questions about any CCL Press publication, please contact the Director of Publications at the address given below.
Center for Creative Leadership
Post Office Box 26300
Greensboro, North Carolina 27438-6300
336-288-7210 • www.ccl.org
©1997 Center for Creative Leadership
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
CCL No. 334
Library of Congress Cataloging-in-Publication Data
Van Velsor, Ellen
Choosing 360 : a guide to evaluating multi-rater feedback instruments for management development / Ellen Van Velsor, Jean Brittain Leslie, John W. Fleenor.
p. cm.
Update ed. of: Feedback to managers, vol. 1. 1991.
Includes bibliographical references (p. ).
ISBN 1-882197-30-5 [ISBN-13: 978-1-882197-30-9]
1. Organizational effectiveness—Evaluation—Methodology. 2. Feedback (Psychology). 3. Executives—Rating of. I. Leslie, Jean Brittain. II. Fleenor, John W. III. Morrison, Ann M. Feedback to managers. IV. Title.
HD58.9.V36 1997
658.4'03—dc21
97-18853
CIP
Table of Contents
Foreword
Acknowledgments
Introduction
STEP 1: FIND OUT WHAT IS AVAILABLE
STEP 2: COLLECT A COMPLETE SET OF MATERIALS
STEP 3: COMPARE YOUR INTENDED USE TO INSTRUMENT CHARACTERISTICS
STEP 4: EXAMINE THE FEEDBACK SCALES
STEP 5: FAMILIARIZE YOURSELF WITH THE INSTRUMENT-DEVELOPMENT PROCESS
STEP 6: LEARN HOW ITEMS AND FEEDBACK SCALES WERE DEVELOPED
STEP 7: FIND OUT HOW CONSISTENT SCORES TEND TO BE
STEP 8: ASSESS BASIC ASPECTS OF VALIDITY—DOES THE INSTRUMENT MEASURE WHAT IT CLAIMS TO MEASURE?
STEP 9: THINK ABOUT FACE VALIDITY
STEP 10: EXAMINE THE RESPONSE SCALE
STEP 11: EVALUATE THE FEEDBACK DISPLAY
STEP 12: UNDERSTAND HOW BREAKOUT OF RATER RESPONSES IS HANDLED
STEP 13: LEARN WHAT STRATEGIES ARE USED TO FACILITATE INTERPRETATION OF SCORES
STEP 14: LOOK FOR DEVELOPMENT AND SUPPORT MATERIALS
STEP 15: COMPARE COST—VALUE FOR THE PRICE
STEP 16: CONSIDER LENGTH A MINOR ISSUE
Conclusion
References
Suggested Readings
Glossary of Terms
Instrument Evaluation Checklist
Foreword
At the end of 1991, CCL published the two-volume Feedback to Managers (Volume I: A Guide to Evaluating Multi-rater Feedback Instruments; Volume II: A Review and Comparison of Sixteen Multi-rater Feedback Instruments). Since that time, there has been a notable increase of interest in multi-rater, or 360-degree, instruments: More are available; they are being used for a wider range of purposes; and much has been learned about their use. A revision is thus in order. What you will find here is an updated edition of the first volume (with a new edition of the second currently in progress).
The text has been thoroughly reviewed by the authors—Ellen Van Velsor and Jean Brittain Leslie, who wrote the original edition, and John Fleenor, who joined the team for this version—and changes have been made to reflect current understandings in the field—for instance, new information on the proper use of norms and on item banks
(a collection of instrument items that have been tested for reliability and validity) has been added, and the section on validity has been redone.
You will note that this work has been retitled and that it is no longer referred to as the first volume of a set. We wanted to make this guide, which can help practitioners begin to make sense of the complexity and proliferation of instruments, as visible as possible. The update of the second volume, also to be a stand-alone publication, will aid practitioners by providing in-depth descriptions of selected instruments, including some that were not included in the previous edition, and discussion of key issues in their use. The two can still, of course, be used together, and we invite people to do so.
Walter W. Tornow
Vice President, Research and Publication