Achieving IT Service Quality; The Opposite of Luck
By Chris Oleson
()
Currently unavailable
Currently unavailable
About this ebook
Related to Achieving IT Service Quality; The Opposite of Luck
Related ebooks
How IT Managers Can Use New Technology To Meet Today's IT Challenges: Technologies That IT Managers Can Use In Order to Make Their Teams More Productive Rating: 0 out of 5 stars0 ratingsThe Business Of Being A CIO: How CIOs Can Use Their Technical Skills To Help Their Company Solve Real-World Business Problems Ebook
The Business Of Being A CIO: How CIOs Can Use Their Technical Skills To Help Their Company Solve Real-World Business Problems
byJim AndersonRating: 0 out of 5 stars0 ratingsHidden Money: Productivity and Process Improvement Rating: 0 out of 5 stars0 ratingsRide the Tornado: Continuously Improve Your Marketing Strategy in the Midst of Rapid Change Ebook
Ride the Tornado: Continuously Improve Your Marketing Strategy in the Midst of Rapid Change
byTobin LehmanRating: 0 out of 5 stars0 ratingsTechnology That Every CIO Needs To Know About: How CIOs Can Stay On Top Of the Changes in the Technology That Powers the Company Ebook
Technology That Every CIO Needs To Know About: How CIOs Can Stay On Top Of the Changes in the Technology That Powers the Company
byJim AndersonRating: 0 out of 5 stars0 ratingsHow CIOs Can Bring Business And IT Together: How CIOs Can Use Their Technical Skills To Help Their Company Solve Real-World Business Problems Ebook
How CIOs Can Bring Business And IT Together: How CIOs Can Use Their Technical Skills To Help Their Company Solve Real-World Business Problems
byJim AndersonRating: 0 out of 5 stars0 ratingsCommunication Skills That Every CIO Must Have: Tips And Techniques For CIOs To Use In Order To Become Better Communicators Ebook
Communication Skills That Every CIO Must Have: Tips And Techniques For CIOs To Use In Order To Become Better Communicators
byJim AndersonRating: 0 out of 5 stars0 ratingsIT Asset Management: A Pocket Survival Guide Rating: 4 out of 5 stars4/5How CIOs Can Solve the Security Puzzle: Tips And Techniques For CIOs To Use In Order To Secure Both Their IT Department And Their Company Ebook
How CIOs Can Solve the Security Puzzle: Tips And Techniques For CIOs To Use In Order To Secure Both Their IT Department And Their Company
byJim AndersonRating: 0 out of 5 stars0 ratingsCIO Secrets For Growing Innovation Rating: 0 out of 5 stars0 ratingsSummary of David Jenyns's SYSTEMology Rating: 0 out of 5 stars0 ratingsBusiness @ the Speed of Thought (Review and Analysis of Gates' Book) Rating: 5 out of 5 stars5/5The Chocolate Elephant Part 1: Business Process Management and IT Service Management Ebook
The Chocolate Elephant Part 1: Business Process Management and IT Service Management
byJim KellyRating: 0 out of 5 stars0 ratingsHow To Build High Performance IT Teams: Tips And Techniques That IT Managers Can Use In Order To Develop Productive Teams Ebook
How To Build High Performance IT Teams: Tips And Techniques That IT Managers Can Use In Order To Develop Productive Teams
byJim AndersonRating: 0 out of 5 stars0 ratingsIT Free Fall: The Business Owner's Guide to Avoiding Technology Pitfalls Rating: 0 out of 5 stars0 ratingsSolving the Technology Challenge for IT Managers: Technologies That IT Managers Can Use In Order to Make Their Teams More Productive Ebook
Solving the Technology Challenge for IT Managers: Technologies That IT Managers Can Use In Order to Make Their Teams More Productive
byJim AndersonRating: 0 out of 5 stars0 ratingsHow CIOs Can Make Innovation Happen: Tips And Techniques For CIOs To Use In Order To Make Innovation Happen In Their IT Department Ebook
How CIOs Can Make Innovation Happen: Tips And Techniques For CIOs To Use In Order To Make Innovation Happen In Their IT Department
byJim AndersonRating: 0 out of 5 stars0 ratingsAvoiding Software Project Pitfalls: Seven Simple Ground Rules That Could Save Your Career Ebook
Avoiding Software Project Pitfalls: Seven Simple Ground Rules That Could Save Your Career
byFrank J. BarbatoRating: 4 out of 5 stars4/58 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT Ebook
8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT
bySusan CrammRating: 3 out of 5 stars3/5Clarity Out of Complexity Rating: 4 out of 5 stars4/5What Successful Accountancy Owners Won't Tell You Rating: 0 out of 5 stars0 ratingsData Governance: How to Design, Deploy and Sustain an Effective Data Governance Program Ebook
Data Governance: How to Design, Deploy and Sustain an Effective Data Governance Program
byJohn LadleyRating: 4 out of 5 stars4/5New IT Technology Issues Facing CIOs: How CIOs Can Stay On Top Of The Changes In The Technology That Powers The Company Ebook
New IT Technology Issues Facing CIOs: How CIOs Can Stay On Top Of The Changes In The Technology That Powers The Company
byJim AndersonRating: 0 out of 5 stars0 ratingsImplementing Computer Systems for Small & Medium Businesses Rating: 0 out of 5 stars0 ratingsTeam Building Strategies for IT Managers: Tips And Techniques That IT Managers Can Use In Order To Develop Productive Teams Ebook
Team Building Strategies for IT Managers: Tips And Techniques That IT Managers Can Use In Order To Develop Productive Teams
byJim AndersonRating: 0 out of 5 stars0 ratingsTroubleshooting and Maintaining Your PC All-in-One For Dummies Rating: 5 out of 5 stars5/5The Data Governance Imperative Rating: 0 out of 5 stars0 ratingsSee You on the Internet: Building Your Small Business with Digital Marketing Rating: 0 out of 5 stars0 ratingsSystem i Disaster Recovery Planning Rating: 0 out of 5 stars0 ratingsThe Data-Confident Internal Auditor: A Practical, Step-by-Step Guide Rating: 0 out of 5 stars0 ratings
Related podcast episodes
5 Money Making Systems: Systems. Most of the time, they get a bad reputation for being boring. After all, systems make running a business somehow predictable. But whether they’re boring or not. Systems exist in every single business. While other entrepreneurs document... Podcast episode
5 Money Making Systems: Systems. Most of the time, they get a bad reputation for being boring. After all, systems make running a business somehow predictable. But whether they’re boring or not. Systems exist in every single business. While other entrepreneurs document...
byWell-Oiled Operations with Stacy Tuschl0 ratings0% found this document usefulOur Business Tech Stack for 2022: Ready to take a peek into our super efficient tech stack for 2022? Great! Because I'm sooo ready to share it with the world! I wouldn't count myself as someone who's super techy, BUT I do know the value of having the right tools and systems in place.... Podcast episode
Our Business Tech Stack for 2022: Ready to take a peek into our super efficient tech stack for 2022? Great! Because I'm sooo ready to share it with the world! I wouldn't count myself as someone who's super techy, BUT I do know the value of having the right tools and systems in place....
byThe Prosperous Nonprofit0 ratings0% found this document usefulWIP 28: The Only Lead Management System You'll Ever Need!: We all know how important it is to build systems in any kind of business. But what if we told you that you only need one single system to manage your entire real estate business? And what if we told you there was a system that would allow you to get... Podcast episode
WIP 28: The Only Lead Management System You'll Ever Need!: We all know how important it is to build systems in any kind of business. But what if we told you that you only need one single system to manage your entire real estate business? And what if we told you there was a system that would allow you to get...
byWholesaling Inc with Brent Daniels0 ratings0% found this document usefulHow Much Do Internal Errors Really Cost Your Agency?: Is your agency wasting time and money on making mistakes? Are you trying to make sense of why your profit margins are so low? If so, it's time to take a hard look at how much money actually goes to covering the cost of internal errors. Because... Podcast episode
How Much Do Internal Errors Really Cost Your Agency?: Is your agency wasting time and money on making mistakes? Are you trying to make sense of why your profit margins are so low? If so, it's time to take a hard look at how much money actually goes to covering the cost of internal errors. Because...
bySmart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies0 ratings0% found this document usefulPredict Your Future (and Make Your CFO Happy): Join Pete and Jesse as they talk about the important role tagging plays in influencing DevOps, why tagging strategies need to change over time, why improving your organization's tagging strategy isn't an overnight fix, how tagging is all about cost attrib Podcast episode
Predict Your Future (and Make Your CFO Happy): Join Pete and Jesse as they talk about the important role tagging plays in influencing DevOps, why tagging strategies need to change over time, why improving your organization's tagging strategy isn't an overnight fix, how tagging is all about cost attrib
byAWS Morning Brief0 ratings0% found this document useful060: 4 Ways to Use Data to Improve Your Safety Culture: How a Digital Safety Dashboard Can Help You Podcast episode
060: 4 Ways to Use Data to Improve Your Safety Culture: How a Digital Safety Dashboard Can Help You
byThe Safety Pro Podcast0 ratings0% found this document usefulTrent Dyrsmid on Setting Up Your Processes for Success Podcast episode
Trent Dyrsmid on Setting Up Your Processes for Success
byThe Digital Agency Growth Podcast0 ratings0% found this document useful393. Purposeful Productivity with Nick Sonnenberg 0 ratings0% found this document useful#069: How to Simplify Systems for Business Growth: Do you know why Steve Jobs insisted that the original iPhone have only one button? Because nothing succeeds like simplicity. Take out your iPhone, if you have one, and compare it to a Comcast remote. See the difference? Sleek simplicity versus... Podcast episode
#069: How to Simplify Systems for Business Growth: Do you know why Steve Jobs insisted that the original iPhone have only one button? Because nothing succeeds like simplicity. Take out your iPhone, if you have one, and compare it to a Comcast remote. See the difference? Sleek simplicity versus...
byBusiness Accelerator0 ratings0% found this document useful10 Key Criteria to Consider when Buying Procurement Tech Podcast episode
10 Key Criteria to Consider when Buying Procurement Tech
byThe Procurement Software Podcast0 ratings0% found this document useful4 Organization Strategies To Help You As A Designer - RD154: Do you have an organization strategy? I was recently leafing through an old business magazine from the early 2000s, and I came across an article on organization skills. Specifically, organization skills to help you regain control over your schedule,... Podcast episode
4 Organization Strategies To Help You As A Designer - RD154: Do you have an organization strategy? I was recently leafing through an old business magazine from the early 2000s, and I came across an article on organization skills. Specifically, organization skills to help you regain control over your schedule,...
byResourceful Designer: Strategies for running a graphic design business0 ratings0% found this document usefulMarquis Murray on Agency Tools, Systems, and the Most Profitable Operational Tweaks Podcast episode
Marquis Murray on Agency Tools, Systems, and the Most Profitable Operational Tweaks
byThe Digital Agency Growth Podcast0 ratings0% found this document usefulIntroducing From the Field: The Unconventional Guide to Cost Management: Join Pete and Jesse as they launch a new AWS Morning Brief podcast series called Friday From the Field, which examines how organizations are using the cloud and what some of their major pain points are. In this episode, Pete and Jesse discuss how even the Podcast episode
Introducing From the Field: The Unconventional Guide to Cost Management: Join Pete and Jesse as they launch a new AWS Morning Brief podcast series called Friday From the Field, which examines how organizations are using the cloud and what some of their major pain points are. In this episode, Pete and Jesse discuss how even the
byAWS Morning Brief0 ratings0% found this document usefulA Data-driven approach - KPIs that Work for Amazon Sellers!: Data-driven decision-making is a process that helps you identify the key performance indicators (KPIs) that best describe your business. It also helps you identify the metrics that best reflect the impact of the changes you're making in your business. Podcast episode
A Data-driven approach - KPIs that Work for Amazon Sellers!: Data-driven decision-making is a process that helps you identify the key performance indicators (KPIs) that best describe your business. It also helps you identify the metrics that best reflect the impact of the changes you're making in your business.
byAmazing FBA Amazon and ECommerce Podcast, for Amazon Private Label Sellers, Shopify, Magento or Woocommerce business owners, and other e-commerce sellers and digital entrepreneurs.0 ratings0% found this document useful409: Marina Darlow - Making Work Fun with Systems: Many Creative Warriors tend to think it’s impossible to harness the thing they are best at: creativity. They think it’s just a fountain that you let explode, and try to sort it all out later. There is a way to help with this, and it’s by creating a Podcast episode
409: Marina Darlow - Making Work Fun with Systems: Many Creative Warriors tend to think it’s impossible to harness the thing they are best at: creativity. They think it’s just a fountain that you let explode, and try to sort it all out later. There is a way to help with this, and it’s by creating a
byThe Self-Employed Life0 ratings0% found this document useful231: Who's Really In Charge?: japan.dalecarnegie.com 0 ratings0% found this document usefulthe smart nonprofit with Beth Kanter and Allison Fine 0 ratings0% found this document useful48. How Software Shapes The Way We Work 0 ratings0% found this document useful12: Lifecycle: A Martech Saga part 1: Future-proof your Martech with lifecycle: Set yourself up for long term success with a solid Lifecycle program. Not only does it help you exert control and mastery over your reporting, it provides a framework for having tough discussions between sales & marketing. Podcast episode
12: Lifecycle: A Martech Saga part 1: Future-proof your Martech with lifecycle: Set yourself up for long term success with a solid Lifecycle program. Not only does it help you exert control and mastery over your reporting, it provides a framework for having tough discussions between sales & marketing.
byHumans of Martech0 ratings0% found this document usefulLessons Learned from a Virtual CISO: Insights on teamwork, getting visibility at the executive level and the right prep for effective board conversations Podcast episode
Lessons Learned from a Virtual CISO: Insights on teamwork, getting visibility at the executive level and the right prep for effective board conversations
byThe New CISO0 ratings0% found this document usefulHow operations management strategies fuel actionable insights and drive growth Podcast episode
How operations management strategies fuel actionable insights and drive growth
byPredictable B2B Success0 ratings0% found this document usefulE135: Under the Hood with Kevin Sanderson Part 2 - Hiring, Training, and Delegating Tasks to VAs: Last , Kevin and I talked about one of the biggest problems most small ecommerce entrepreneurs encounter: becoming a bottleneck to the growth of their own company. This is something that usually happens when we try to do the unthinkable, which is to... Podcast episode
E135: Under the Hood with Kevin Sanderson Part 2 - Hiring, Training, and Delegating Tasks to VAs: Last , Kevin and I talked about one of the biggest problems most small ecommerce entrepreneurs encounter: becoming a bottleneck to the growth of their own company. This is something that usually happens when we try to do the unthinkable, which is to...
byThe Ecomcrew Ecommerce Podcast0 ratings0% found this document useful171: The Cornerstone of Your Business: There’s only one type of client that will sustain a happy, fun, and safe business long term: repeats and referrals! And there’s one system in particular that is going to organize and grow that business: your DATABASE! Yep, it’s time to revisit... Podcast episode
171: The Cornerstone of Your Business: There’s only one type of client that will sustain a happy, fun, and safe business long term: repeats and referrals! And there’s one system in particular that is going to organize and grow that business: your DATABASE! Yep, it’s time to revisit...
byHustle Humbly Podcast0 ratings0% found this document useful2021-021-Security Sphynx, ZeroTrust, implementation prep- part2: EO from President Biden asked for a plan to create Zerotrust implementation in the next 90 days (well, 70ish days now… as of 23 May) https://twitter.com/SecuritySphynx/status/1390475868032618496 @securitySphynx “CIO: Zero Trust is the way…”... Podcast episode
2021-021-Security Sphynx, ZeroTrust, implementation prep- part2: EO from President Biden asked for a plan to create Zerotrust implementation in the next 90 days (well, 70ish days now… as of 23 May) https://twitter.com/SecuritySphynx/status/1390475868032618496 @securitySphynx “CIO: Zero Trust is the way…”...
byBrakeSec Education Podcast0 ratings0% found this document usefulBuilding My Own Accounting Software with Ben Taylor 0 ratings0% found this document usefulSecuring a Cybersecurity Organization: Securing a Cybersecurity Organization Chief Information Security Officer of Netskope, Lamont Orange, talks with Steve Moore about the unique differences between working as a CISO for a private company versus doing it on the... Podcast episode
Securing a Cybersecurity Organization: Securing a Cybersecurity Organization Chief Information Security Officer of Netskope, Lamont Orange, talks with Steve Moore about the unique differences between working as a CISO for a private company versus doing it on the...
byThe New CISO0 ratings0% found this document useful38: How skilled do you need to be at marketing reporting?: You need to incorporate reporting into your skillset, and it’s not as scary as you think. There’s a lot that makes you qualified to produce reports, even if you don’t feel like an expert. Marketers, particularly in smaller companies, need to learn enough Podcast episode
38: How skilled do you need to be at marketing reporting?: You need to incorporate reporting into your skillset, and it’s not as scary as you think. There’s a lot that makes you qualified to produce reports, even if you don’t feel like an expert. Marketers, particularly in smaller companies, need to learn enough
byHumans of Martech0 ratings0% found this document usefulEP406: David Hartley - Embracing The Future: AI - Part 1: “What would I do, if I could still get my work done, but I had it done five hours faster, or ten hours faster? -David Hartley There was a time those using the abacus, feared the calculator. It is natural to be nervous and have some fear... Podcast episode
EP406: David Hartley - Embracing The Future: AI - Part 1: “What would I do, if I could still get my work done, but I had it done five hours faster, or ten hours faster? -David Hartley There was a time those using the abacus, feared the calculator. It is natural to be nervous and have some fear...
byThe Successful Bookkeeper Podcast0 ratings0% found this document useful14: Lifecycle: A Martech Saga part 3: A simple formula for a basic lifecycle: It’s hard to even know where to start. Even after you get everyone to agree on a model and stages, you need to figure out how to deploy this thing. We're going to give specific advice on the types of properties you need to deploy a basic lifecycle. Your m Podcast episode
14: Lifecycle: A Martech Saga part 3: A simple formula for a basic lifecycle: It’s hard to even know where to start. Even after you get everyone to agree on a model and stages, you need to figure out how to deploy this thing. We're going to give specific advice on the types of properties you need to deploy a basic lifecycle. Your m
byHumans of Martech0 ratings0% found this document usefulPlease Don't Investigate Our Impeccable Risk Predictions: All links and images for this episode can be found at CISO Series () It's easy to calculate risk if no one ever checks the accuracy of those predictions after the fact. It's all coming up on CISO/Security Vendor Relationship Podcast. This episode is... Podcast episode
Please Don't Investigate Our Impeccable Risk Predictions: All links and images for this episode can be found at CISO Series () It's easy to calculate risk if no one ever checks the accuracy of those predictions after the fact. It's all coming up on CISO/Security Vendor Relationship Podcast. This episode is...
byCISO Series Podcast0 ratings0% found this document useful
Related articles
Q&A Rotman ManagementArticle
Q&A
Jan 1, 2022
You believe the time has come to bridge the ‘cultural gulf’ that exists within most organizations. Please explain. Historically, business leaders have had competencies in the physical domain — related to manufacturing and distributing products in an
7 min readAn Effective Intersection of AUTOMATION and PRODUCTIVITY: The European Business ReviewArticle
An Effective Intersection of AUTOMATION and PRODUCTIVITY:
Feb 25, 2021
9 min read“By Failing To Adopt The Right Tools For The Right Job, We’re Bringing A Knife To A Gun Fight” PC Pro MagazineArticle
“By Failing To Adopt The Right Tools For The Right Job, We’re Bringing A Knife To A Gun Fight”
Aug 10, 2023
This summer’s big job is to get a patio laid. I needed to replace what was left of the lawn following the activity of two overactive rescue greyhounds, accompanied by a committed but much slower terrier whose daily pilgrimage to a single zoomie spot
6 min readDeconstructing Management Analytics Rotman ManagementArticle
Deconstructing Management Analytics
Sep 1, 2022
7 min readEditor's Note MarketingArticle
Editor's Note
Aug 12, 2018
Has something like this ever happened to you at work? To save time each week and minimise errors in their workflow, the accounts department introduces a new procedure for submitting paperwork. The problem is, it means you now have to print out a form
3 min readQ&A Rotman ManagementArticle
Q&A
May 1, 2023
Describe the capability that companies like Netflix, UPS, Amazon and Caesars Entertainment have in common. These are all leading firms in their industries with respect to leveraging analytics as a source of competitive advantage. We now have so much
7 min readDigital Transformation Doesn’t Start With Technology The European Business ReviewArticle
Digital Transformation Doesn’t Start With Technology
Jul 20, 2018
8 min readFour Tools for Better Decisions Rotman ManagementArticle
Four Tools for Better Decisions
May 1, 2020
AS A MANAGEMENT CONSULTANT, I’ve seen more than my fair share of ludicrous corporate decisions resulting from hasty leaps to poorly designed solutions. Before becoming a consultant, I was an employee at several companies over the course of 15 years,
8 min read'Track Your Growth Driver' Business TodayArticle
'Track Your Growth Driver'
Dec 23, 2017
4 min readTech Troubles Cannabis & Tech TodayArticle
Tech Troubles
Nov 12, 2022
Presented By The Internet of Things rules the world. And while integrated ecosystems are indeed convenient, a failure can create chaos. That is especially true for cannabis retailers. Point-of-sale systems are often the backbone of dispensaries and a
4 min readLeadership Forum: Making Digital Transformation A Reality Rotman ManagementArticle
Leadership Forum: Making Digital Transformation A Reality
Jan 1, 2018
Glenda Crisp Senior Vice President and Chief Data Officer, TD Bank Group + Connie Bonello Associate Partner, Financial Services, IBM Canada IN MOST OF TODAY’S ORGANIZATIONS, data underpins every transaction, operation and interaction. And yet, the ab
8 min read‘‘Artificial Intelligence Will Explode In The Next 5-10 Years’’ Business TodayArticle
‘‘Artificial Intelligence Will Explode In The Next 5-10 Years’’
Sep 1, 2023
11 min read10 Questions Every IT Department Should Be Able To Answer (BUT PROBABLY CAN’T) PC Pro MagazineArticle
10 Questions Every IT Department Should Be Able To Answer (BUT PROBABLY CAN’T)
Jul 8, 2021
6 min readEscape the Mediocrity of “Good Enough” Inc.Article
Escape the Mediocrity of “Good Enough”
Apr 26, 2017
2 min readSmall Team? No Problem. Here's How to Multitask With Efficiency. EntrepreneurArticle
Small Team? No Problem. Here's How to Multitask With Efficiency.
Apr 1, 2019
2 min readJourney TechfastlyArticle
Journey
Jul 1, 2021
6 min readCustomer-centric From Its Core NZ MarketingArticle
Customer-centric From Its Core
Sep 16, 2018
What’s been the biggest change you have seen in your career? I think one of the biggest things I am seeing recently is data becoming more and more important in how businesses operate and how they deliver customer experiences. Even a few years ago whe
2 min readMaking Experimentation Work For You Rotman ManagementArticle
Making Experimentation Work For You
Sep 1, 2020
You have said that every organization should embrace the practice of continuous experimentation. Why is this so critical, particularly right now? The main reason is that experimentation is the engine of innovation. As a result, anyone who cares about
6 min readData Deserves Dialogue NZBusiness and ManagementArticle
Data Deserves Dialogue
Jul 15, 2020
2 min readLeading in the Age of Disruption: Five Critical Skills Rotman ManagementArticle
Leading in the Age of Disruption: Five Critical Skills
Jan 1, 2022
10 min readLouis Camassa TechfastlyArticle
Louis Camassa
Oct 30, 2020
10 min readFiguring Out What Can Sink Your Business -- and How You Can Save It EntrepreneurArticle
Figuring Out What Can Sink Your Business -- and How You Can Save It
Mar 1, 2018
2 min readThought Leader Interview: Behnam Tabrizi Rotman ManagementArticle
Thought Leader Interview: Behnam Tabrizi
May 1, 2022
9 min readWays to Grow Your Home Business with Staff Home Business MagazineArticle
Ways to Grow Your Home Business with Staff
Dec 24, 2021
3 min readHow I Answered the Call During Covid Inc.Article
How I Answered the Call During Covid
Aug 17, 2021
3 min readThe Algorithmic Leader Rotman ManagementArticle
The Algorithmic Leader
Jan 1, 2020
9 min readAll Those Meetings You Hate Inc.Article
All Those Meetings You Hate
Mar 15, 2022
1 min readQuestions for Kate Sweetman, MIT Centre for Entrepreneurship Rotman ManagementArticle
Questions for Kate Sweetman, MIT Centre for Entrepreneurship
Jan 1, 2018
What does it mean for a business to exist in the age of Uber? In essence, it means that change can come from anywhere, that it is often technology-driven, and that it often necessitates a new business model. This is what we are seeing, over and over
6 min readEliminate Uncertainty, One Email at a Time Inc.Article
Eliminate Uncertainty, One Email at a Time
May 9, 2023
AT SOME POINT, every business leader has a realization: Things aren't getting done, and you're the problem. While this has happened many times in small ways over the course of running my health care staffing marketplace, Actriv Healthcare, one stands
3 min readTesting, Testing, Testing—Why We’re Fools for Tools Inc.Article
Testing, Testing, Testing—Why We’re Fools for Tools
Sep 1, 2017
THERE’S NO BIGGER CLICHÉ in startup land today than the office dashboard—a giant, flat-screen, 4K monitor prominently mounted by the front door, flickering with data points that affirm how this company is killing it by every conceivable measure. I co
2 min read
Reviews for Achieving IT Service Quality; The Opposite of Luck
0 ratings0 reviews