IT Asset Management: A Pocket Survival Guide
By Martyn Hobbs
4/5
()
About this ebook
Aimed at IT professionals who have been tasked with putting in place Asset Management disciplines, this guide provides a commonsense introduction to the key processes outlined in the Information Technology Infrastructure Library (ITIL®), before proceeding to explain the various milestones of an Asset Management project.
Martyn Hobbs
Martyn Hobbs has been working in the IT industry for over 20 years. He has held many roles including managing large support centres, service desks and service delivery functions and has also held various consultancy and pre-sales roles, working within a broad cross section of industries. At present, Martyn is a senior partner in an IT consultancy business specialising in Service Management and associated toolsets, from his base in Cambridgeshire, where he lives with his wife and three daughters.
Related to IT Asset Management
Related ebooks
Release and Deployment: An ITSM narrative Rating: 4 out of 5 stars4/5IT Manager's Handbook: Getting your New Job Done Rating: 0 out of 5 stars0 ratingsAvailability and Capacity Management in the Cloud: An ITSM Narrative Account Rating: 0 out of 5 stars0 ratingsThe IT Leader's Manual Rating: 0 out of 5 stars0 ratingsManagement Skills in IT: Shaping your career Rating: 0 out of 5 stars0 ratingsStaying the Course as a CIO: How to Overcome the Trials and Challenges of IT Leadership Rating: 0 out of 5 stars0 ratingsWorld Class IT: Why Businesses Succeed When IT Triumphs Rating: 5 out of 5 stars5/5Governance of IT: An executive guide to ISO/IEC 38500 Rating: 0 out of 5 stars0 ratingsThe Complete ITaaS Delivery Model™ - Revised Edition Rating: 0 out of 5 stars0 ratingsSoftware Life Cycle Management Standards: Real-world scenarios and solutions for savings Rating: 0 out of 5 stars0 ratingsFundamentals of Information Security Risk Management Auditing: An introduction for managers and auditors Rating: 5 out of 5 stars5/5The IBM Data Governance Unified Process: Driving Business Value with IBM Software and Best Practices Rating: 4 out of 5 stars4/5IT Project Management: 30 steps to success Rating: 5 out of 5 stars5/5IT Asset Management: A Practical Guide for Technical and Business Executives Rating: 5 out of 5 stars5/5IT Asset Management ITAM Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsITIL® Guide to Software and IT Asset Management - Second Edition Rating: 1 out of 5 stars1/5Presentations on Classical ITIL Rating: 0 out of 5 stars0 ratingsThe Definitive Guide to IT Service Metrics Rating: 5 out of 5 stars5/5ISO19770-1:2012 SAM Process Guidance: A kick-start to your SAM programme Rating: 3 out of 5 stars3/5Essential ITIL: Processes and functions Rating: 0 out of 5 stars0 ratingsPractical IT Service Management: A concise guide for busy executives Rating: 0 out of 5 stars0 ratingsHigh Velocity Itsm: Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing Rating: 0 out of 5 stars0 ratingsImplementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner Rating: 0 out of 5 stars0 ratingsIT Asset Management Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsIT Service Management Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsTen Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation Rating: 0 out of 5 stars0 ratingsITIL Integration Exercises Rating: 0 out of 5 stars0 ratingsService Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition Rating: 0 out of 5 stars0 ratingsITIL Lifecycle Essentials: Your essential guide for the ITIL Foundation exam and beyond Rating: 0 out of 5 stars0 ratings
Computers For You
CompTIA IT Fundamentals (ITF+) Study Guide: Exam FC0-U61 Rating: 0 out of 5 stars0 ratingsThe Invisible Rainbow: A History of Electricity and Life Rating: 4 out of 5 stars4/5Elon Musk Rating: 4 out of 5 stars4/5Slenderman: Online Obsession, Mental Illness, and the Violent Crime of Two Midwestern Girls Rating: 4 out of 5 stars4/5101 Awesome Builds: Minecraft® Secrets from the World's Greatest Crafters Rating: 4 out of 5 stars4/5Alan Turing: The Enigma: The Book That Inspired the Film The Imitation Game - Updated Edition Rating: 4 out of 5 stars4/5Standard Deviations: Flawed Assumptions, Tortured Data, and Other Ways to Lie with Statistics Rating: 4 out of 5 stars4/5Everybody Lies: Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are Rating: 4 out of 5 stars4/5The Hacker Crackdown: Law and Disorder on the Electronic Frontier Rating: 4 out of 5 stars4/5SQL QuickStart Guide: The Simplified Beginner's Guide to Managing, Analyzing, and Manipulating Data With SQL Rating: 4 out of 5 stars4/5Procreate for Beginners: Introduction to Procreate for Drawing and Illustrating on the iPad Rating: 0 out of 5 stars0 ratingsMastering ChatGPT: 21 Prompts Templates for Effortless Writing Rating: 5 out of 5 stars5/5Childhood Unplugged: Practical Advice to Get Kids Off Screens and Find Balance Rating: 0 out of 5 stars0 ratingsDark Aeon: Transhumanism and the War Against Humanity Rating: 5 out of 5 stars5/5The ChatGPT Millionaire Handbook: Make Money Online With the Power of AI Technology Rating: 0 out of 5 stars0 ratingsCreating Online Courses with ChatGPT | A Step-by-Step Guide with Prompt Templates Rating: 4 out of 5 stars4/5Going Text: Mastering the Command Line Rating: 4 out of 5 stars4/5AP Computer Science Principles Premium, 2024: 6 Practice Tests + Comprehensive Review + Online Practice Rating: 0 out of 5 stars0 ratingsRemote/WebCam Notarization : Basic Understanding Rating: 3 out of 5 stars3/5Grokking Algorithms: An illustrated guide for programmers and other curious people Rating: 4 out of 5 stars4/5CompTIA Security+ Practice Questions Rating: 2 out of 5 stars2/5The Professional Voiceover Handbook: Voiceover training, #1 Rating: 5 out of 5 stars5/5People Skills for Analytical Thinkers Rating: 5 out of 5 stars5/5Deep Search: How to Explore the Internet More Effectively Rating: 5 out of 5 stars5/5
Reviews for IT Asset Management
2 ratings1 review
- Rating: 4 out of 5 stars4/5a succint books glad to find this book to have fundamental undesrtanding on IT Asset management and relate to IT IL framework
Book preview
IT Asset Management - Martyn Hobbs
Resources
INTRODUCTION
A number of years ago, there was a great panic in the world of computing, IT and electronics. The fact that the world was about to enter a new millennium sent ‘experts’ dashing and chasing in all directions, spreading the word that any electronic device that was in use relied on time and date information and, as such, was unlikely to continue working as soon as the clocks struck midnight on 1st January 2000. For many, this would mean an opportunity to sell their services – some at greatly inflated prices, due to the ever-increasing levels of distress that this pending doom was bringing. It also meant, however, that in organisations throughout the developed world, many long hours would be spent looking long and hard at all the devices that could potentially fail. Many hours of effort were wasted contacting manufacturers, desperately seeking assurance that all the machines we relied upon would not, in a confused silicon stupor, suddenly power down at midnight and drag civilisation to a grinding halt.
With the gift of hindsight, we now know that all of the prophesied doom did, in the end, just not happen. Machines and computers carried on working, the world as we knew it did not stop, and so, on the first working day back – 8 am on Tuesday 4th January – everyone breathed a collective sigh of relief and thanked all those expensive consultants for working so hard on our behalf for months prior to this non-event. Many organisations then spent the rest of the financial year licking their wounds, wondering exactly where all their hard-earned cash had gone and what value they had actually seen from spending it.
But isn’t this situation so typical of the IT industry? We spend and invest so much in the ‘next big thing’, but, as soon as it arrives, it becomes part of the everyday landscape, part of the office wallpaper, something that we just expect to happen day in, day out, and come to rely on. And, of course, we then start to look forward to the ‘next next big thing’, wondering just how marvellously that will change our lives again, and failing to look back and learn the all-important lessons from our previous expended efforts and achievements.
And so it was with the dawning of the new millennium, with everyone in the IT industry so relieved that the modern world had not collapsed around their ears, shaking the dust of the New Year from their shoes and starting to look forward to the next challenge, that many failed to look back at the debris that the last 6–12 months had created – the potential value that may have lain within the remnants of the chaos and the real opportunity that they could have grasped to get some return on their investments.
Maybe they were so relieved that they preferred not to be reminded of the pain they had gone through. Maybe they were just