IT Service Management Complete Self-Assessment Guide

By Gerardus Blokdyk

What are your key IT Service Management organizational performance measures, including key short and longer-term financial measures? Does IT Service Management create potential expectations in other areas that need to be recognized and considered? How do mission and objectives affect the IT Service Management processes of our organization? Does IT Service Management analysis isolate the fundamental causes of problems? What are the rough order estimates on cost savings/opportunities that IT Service Management brings?

This limited edition IT Service Management self-assessment will make you the dependable IT Service Management domain leader by revealing just what you need to know to be fluent and ready for any IT Service Management challenge.

How do I reduce the effort in the IT Service Management work to be done to get problems solved? How can I ensure that plans of action include every IT Service Management task and that every IT Service Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring IT Service Management opportunity costs are low? How can I deliver tailored IT Service Management advise instantly with structured going-forward plans?

There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all IT Service Management essentials are covered, from every angle: the IT Service Management self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that IT Service Management outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced IT Service Management practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in IT Service Management are maximized with professional results.

Your purchase includes access details to the IT Service Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

• Language: English
• Publisher: The Art of Service
• Release date: Jan 5, 2018
• ISBN: 9781489192288

Book preview

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