In Underserved #118 we interview Andrew Heffernan. Andrew grew up believing he wanted to be an engineer. After dabbling in civil and plastics, he found his way into the tech industry via customer support at Constant Contact. The company thrived and provided Andrew advancement into development, where he discovered that the hardest part of the job could be getting all the humans to work in concert. We discuss working with fellow Underserved guest Erik Dasque, what happens when you 10x your staff, and the double-edged sword of SalesForce.   Links: Andrew on LinkedIn: https://www.linkedin.com/in/andrew-w-heffernan/ https://www.litify.com/  https://www.litify.com/careers