If you have an online business, you may have noticed things have been changing. Are you wondering how you can stay connected with your people and be of upmost service? We have been, which is why we’re so excited to bring this episode with Breanne Dyck to you today. With a background in higher education, Breanne is a pioneer in the online training space, opening MNIB Consulting back in 1990. Along with her partner Jill, they now work help companies with their operations, finances, team building, business development, adult learning and product development. In this episode Breanne shares fascinating research on what will really get your customers results, where she sees the online marketing space heading, how we should be looking at automation in our businesses, and so much more. Would you, or a company you know, be a good fit to sponsor The Kate & Mike Show? If so, let’s talk! You can email mike@mikejwatts.com regarding current sponsorship opportunities. Show notes and links for this episode can be found at http://www.katenorthrup.com/podcast.