Dive into an honest chat with Kelsey Morris and Abby Warther on the subtle art of client conversations. We're tackling the touchy subject of client shaming, exploring the stigmas around box color and DIY hair jobs. This episode cuts through the old-school industry vibes to question if we're educating or just trying to keep clients loyal.We'll break down the real deal between box color and salon services, giving you the lowdown on what's best for hair health, budget, and beauty goals. It's all about ditching the shame game and creating a space where clients feel empowered and stylists are seen as allies, not judges.Join us as we wrap up with insights on building loyalty and positive client-stylist dynamics, especially through the lens of recent challenges. Get ready to shift your perspective and strengthen your professional relationships, one respectful conversation at a time.Save 10% on Salon Scale with the coupon code MESSYHAIRSTYLIST10 Follow Abby on Instagram, Thread, and TikTok at @theabbywartherFollow Kelsey on Instagram and Thread at @kelseymorris18