Get ready to level up your salon game without spending a dime! In this episode, Abby and Kelsey spill the secrets on how to make your guest experience truly unforgettable, and the best part? It won't cost you a penny! We're talking about those small, non-negotiable details that'll leave your clients raving and referring like crazy! From the warmest welcomes to the tiniest gestures, we've got you covered with referral-generating magic! Save 10% on SalonScale here Follow Abby on Instagram, Thread, and TikTok at @abbywbalayageFollow Kelsey on Instagram and Thread at @kelseymorris18