39 min listen
Amazon Customer Service Strategy with Greg Reynolds of Zonsupport
Amazon Customer Service Strategy with Greg Reynolds of Zonsupport
ratings:
Length:
30 minutes
Released:
May 24, 2021
Format:
Podcast episode
Description
Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon.
Greg was originally from New Zealand but is currently in Thailand as a digital nomad.
Today we are going to discuss if Customer Service is just a commodity or is it something more?
Check them out here:
https://amazingfba.com/zonsupport
You'll Learn:
The times where you should be taking customer service emails/ tickets
Why Native speakers matter even if they are typing not only speaking
Why something as small as a product insert can take your business one step further
How to begin with the end in mind
The 3PL Fulfilment juggle stock
How to improve your feedback score
Greg was originally from New Zealand but is currently in Thailand as a digital nomad.
Today we are going to discuss if Customer Service is just a commodity or is it something more?
Check them out here:
https://amazingfba.com/zonsupport
You'll Learn:
The times where you should be taking customer service emails/ tickets
Why Native speakers matter even if they are typing not only speaking
Why something as small as a product insert can take your business one step further
How to begin with the end in mind
The 3PL Fulfilment juggle stock
How to improve your feedback score
Released:
May 24, 2021
Format:
Podcast episode
Titles in the series (100)
Amazon PPC Strategy - How Amazon Advertising Links To Your Customers’ Journey: The relationship between ads and other factors with Hai Mag and Eva What you’ll learn Recap of the “5 Part Full Proof Framework” Position The Problem Paint The Pain Sing The Solution Disclose The Data by Amazing FBA Amazon and ECommerce Podcast, for Amazon Private Label Sellers, Shopify, Magento or Woocommerce business owners, and other e-commerce sellers and digital entrepreneurs.