Kim Ngo and her family truly embody the American Dream. Her father fled Vietnam in 1986 to escape persecution. And when Ngo joined him in Marin County, Calif., seven years later, she was a 10-year-old who understood no English and little about American culture. Today, she’s a branch manager at $7.1 billion asset Patelco Credit Union in Pleasanton, Calif., and a 2019 Credit Union Rock Star, sponsored by Fiserv. In this episode of the CUNA News Podcast, Ngo discusses her path to Patelco, her approach to leadership, her love of volunteering, and more.