In this episode of Agents of Nonprofit, we're joined by superhero Miriam Dicks, a management consultant specializing in operational cultures within nonprofits. Miriam shares her insights on creating effective operational processes and discusses the importance of assessing pain points, involving stakeholders, and aligning systems and structures to support growth and goals.Topics We Cover:The role of assessments in identifying pain points and providing tailored recommendations.The significance of involving leaders and staff in the assessment and decision-making process.Addressing cultural aspects alongside operational improvements.Real-life examples highlighting the consequences of organizational imbalances.The impact of clear job descriptions, performance evaluations, and structured processes.Exploring the seven archetypes of operational culture.Considering the implications and ethical concerns of incorporating AI in nonprofit work.To Learn More and Connect With Miriam:LinkedIn180 Management GroupSupport the show