oin us in this episode as we sit down with Kevin Wattenbarger, the Director of Sales for 911 call handling at CentralSquare Technologies. With over 25 years of experience in public safety and communications software, Kevin shares insights from his diverse background, including serving as a Deputy Sheriff of Wake County, NC, and his time in the U.S. Air Force in Combat Communications.In this episode, we delve into the forefront of innovation within 911 call handling. With the evolution of technology, some 911 centers are now integrating video capabilities to enhance communication between callers and dispatchers. The aim is to provide clearer situational awareness, leading to more accurate and efficient responses. Despite the potential benefits, introducing such advancements raises questions and misconceptions.Keven addresses common questions dispatchers and dispatch centers may have about adopting video technology. Tune in for an in-depth discussion on the challenges and promises of integrating video capabilities into 911 call handling.You can connect with Central Square Technologies here:Website: https://www.centralsquare.com/Twitter / X: https://twitter.com/CentralSqTechLinkedIn: https://www.linkedin.com/company/centralsqtech/Facebook: https://www.facebook.com/CentralSqTech/Instagram: https://www.instagram.com/centralsquaretech/Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com