7 min listen
507: This is the way to scale customer experience (Beyond O&M Series, 1 of 6)
FromSunCast
ratings:
Length:
48 minutes
Released:
Aug 15, 2022
Format:
Podcast episode
Description
Dave Kenny, co-founder and chief operating officer of https://www.omnidian.com/?utm_source=my.suncast&utm_medium=my.suncast&utm_campaign=beyond+o%26m&utm_id=beyond+o%26m (Omnidian), has spent more than 15 years building solar plants and the teams and software to keep them running. In this first episode of our https://mysuncast.com/futureofsolar (Beyond O&M: The Future of Solar) series, Dave discusses the evolution of solar as an asset class through his deep experience in building operations and fleet management for both utility-scale solar portfolios and national residential solar leaders such as SunRun.
Dave is passionate about delivering retail-inspired excellence in customer experience (CX) to solar customers. In our conversation, he presents compelling data that underscores the need for a more robust, customer-centric experience. He also illuminates how enterprising entrepreneurs can leverage data and the evolving Internet of Things (IoT) to deliver on customer-centric experience at scale.
Learn more and follow along as we unwrap this https://www.mysuncast.com/futureofsolar (six-part series) in partnership with Omnidian. You can check out the series and the experts who comprise it at: https://www.mysuncast.com/futureofsolar (www.mysuncast.com/futureofsolar).
You can learn more about how https://www.mysuncast.com/sponsors (partnering with SunCast here).
Find more resources and learn about all SunCasts’s guests, recommendations, book links, and more than 506 other founder stories and startup advice athttps://www.mysuncast.com/ ( www.mysuncast.com).
You can connect with me, Nico Johnson, on https://www.twitter.com/nicomeo (Twitter), https://www.linkedin.com/in/nickalus/ (LinkedIn) or by email.
Dave is passionate about delivering retail-inspired excellence in customer experience (CX) to solar customers. In our conversation, he presents compelling data that underscores the need for a more robust, customer-centric experience. He also illuminates how enterprising entrepreneurs can leverage data and the evolving Internet of Things (IoT) to deliver on customer-centric experience at scale.
Learn more and follow along as we unwrap this https://www.mysuncast.com/futureofsolar (six-part series) in partnership with Omnidian. You can check out the series and the experts who comprise it at: https://www.mysuncast.com/futureofsolar (www.mysuncast.com/futureofsolar).
You can learn more about how https://www.mysuncast.com/sponsors (partnering with SunCast here).
Find more resources and learn about all SunCasts’s guests, recommendations, book links, and more than 506 other founder stories and startup advice athttps://www.mysuncast.com/ ( www.mysuncast.com).
You can connect with me, Nico Johnson, on https://www.twitter.com/nicomeo (Twitter), https://www.linkedin.com/in/nickalus/ (LinkedIn) or by email.
Released:
Aug 15, 2022
Format:
Podcast episode
Titles in the series (100)
000: What is SunCast? Who I am and why you care. With your host, Nico Johnson by SunCast