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507: This is the way to scale customer experience (Beyond O&M Series, 1 of 6)

507: This is the way to scale customer experience (Beyond O&M Series, 1 of 6)

FromSunCast


507: This is the way to scale customer experience (Beyond O&M Series, 1 of 6)

FromSunCast

ratings:
Length:
48 minutes
Released:
Aug 15, 2022
Format:
Podcast episode

Description

Dave Kenny, co-founder and chief operating officer of https://www.omnidian.com/?utm_source=my.suncast&utm_medium=my.suncast&utm_campaign=beyond+o%26m&utm_id=beyond+o%26m (Omnidian), has spent more than 15 years building solar plants and the teams and software to keep them running. In this first episode of our https://mysuncast.com/futureofsolar (Beyond O&M: The Future of Solar) series, Dave discusses the evolution of solar as an asset class through his deep experience in building operations and fleet management for both utility-scale solar portfolios and national residential solar leaders such as SunRun. 
Dave is passionate about delivering retail-inspired excellence in customer experience (CX) to solar customers. In our conversation, he presents compelling data that underscores the need for a more robust, customer-centric experience. He also illuminates how enterprising entrepreneurs can leverage data and the evolving Internet of Things (IoT) to deliver on customer-centric experience at scale. 
Learn more and follow along as we unwrap this https://www.mysuncast.com/futureofsolar (six-part series) in partnership with Omnidian. You can check out the series and the experts who comprise it at: https://www.mysuncast.com/futureofsolar (www.mysuncast.com/futureofsolar). 
You can learn more about how https://www.mysuncast.com/sponsors (partnering with SunCast here). 
Find more resources and learn about all SunCasts’s guests, recommendations, book links, and more than 506 other founder stories and startup advice athttps://www.mysuncast.com/ ( www.mysuncast.com).
You can connect with me, Nico Johnson, on https://www.twitter.com/nicomeo (Twitter), https://www.linkedin.com/in/nickalus/ (LinkedIn) or by email.
Released:
Aug 15, 2022
Format:
Podcast episode

Titles in the series (100)

SunCast is dedicated to providing the knowledge, research, tools and expert guidance you need to understand, grown and be ahead of the curve in the fastest growing solar markets in the world. Each week, host Nico Johnson takes you deep into conversations with solar energy industry executives from leading companies like SolarCity, SunEdison, Nextracker, Trina Solar, Conergy, Greentech Media and discovers what THEY are using to get ahead in emerging markets like Mexico, Chile, Brazil, Panama, Colombia and elsewhere in Latin America and the Caribbean. Tune in, and stay informed.