Hi #reliabilitygang !Welcome to a brand new series called the Reliability Roadmap Series, this series focusses on the stages of the roadmap step by step to escape the reactive maintenance cycle.The first episode is the most important part of any journey, its about getting the buy in from all parties involved that allows the next steps to be effective. This is why the culture is so important as it is the basis of how our mindset and perception needs to change to adopt new techniques that may be very different to what has been done in the past.This week's candid conversation wades into the intricate dance of change management and communication. We trade insights on how to gradually introduce the concept of reliability to staff, championing incremental change to ensure a solid foundation of support. Dive into our personal takeaways from a DISC workshop, where we learned the art of tailoring dialogue to resonate with every unique communication style—because, at the end of the day, how you convey change can be just as pivotal as the change itself.We wrap up by highlighting the pivotal role of training and support in cultivating a rock-solid reliability foundation within organisations. Every organization needs its champions, and we stress the value of in-house heroes who can steer the ship away from the stormy seas of reactive maintenance. With a nod to the dedicated reliability engineers and the clear-cut roles they play, we share how to create a robust framework for impactful change. So, as we gear up for our next stage—strategy—we invite you to join us in not just learning but living reliability culture. Here's to a week of taking strides in the right direction!