The Psychology of Solving Big Problems with Ann Holm  Joe Lynch and Ann Holm discuss the psychology of solving big problems. Ann provides a step-by-step process for solving big problems based on the teachings of Shirzad Chamine, who is the best-selling author of the book, Positive Intelligence. About Ann Holm Ann C. Holm, MS, PCC, is a Professional Certified Coach specializing in executive, career, and sales coaching. In addition to being a certified Master practitioner of the Myers-Briggs Type Indicator, she offers the Type Coach online assessment, with a focus on personality as it relates to the process of generating leads, closing, and maintaining sales accounts. She also has 25 years of experience in applied brain science, using her hands-on experiences to help her coaching clients understand how to stay focused, be engaged, and energized given the demands of the 21st-century workplace. Ann has both a BA and an MS from the University of Michigan which focuses on psychology, brain science, and language. About Ann Holm’s Coaching Practice Ann Holm helps individuals position themselves for success by increasing their self-awareness, which is a must-have skill in the 21st century. Through coaching and proven assessment tools, Ann helps people become aware of their personality, emotional intelligence, and how they manage their brain energy. She also helps her client to better understand their value proposition or personal brand. Areas of expertise include: personal self-awareness, sales coaching for logistics professionals, emotional intelligence, communication and influence, team building, MBTI Master Practitioner, extensive experience with the MBTI Step III, 360 Reach/Personal Branding, and applied brain science. Connect with Ann at AnnHolm.net. Key Takeaways: The Psychology of Solving Big Problems In the podcast interview, Ann explains the psychology of solving big problems with the following 5 steps. Empathy – avoid blaming and judging yourself and others. Try to understand and share the feelings of others. Explore – Begin researching and analyzing information. Attempt to be open, objective, and scientific in your exploration. Innovate – Brainstorm possible solutions without judging the ideas. Ann says the goal is “to move the energy forward.” Navigate – Consider the potential actions and determine which ones align to your values and goals. Activate – Identify the best solutions (be bold) that you are willing and able to implement. Learn More About the Psychology of Solving Big Problems Ann Holm AnnHolm.net Positive Intelligence Other Interviews with Ann Holm Using Resilience to Get Out of Your Own Way with Ann Holm Developing Grit with Ann Holm Emotional Intelligence in Sales with Ann Holm Understanding Your Sales Personality with Ryan Schreiber and Ann Holm The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube