Tyler, please introduce yourself (your title / company / location) I’m Tyler Hildebrand and I am an account executive at Reliable Transportation Solutions in Cincinnati, OH Please tell us about your background. Where did you grow up? Go to school? What was your major in college? Born and raised in Cincinnati, OH Growing up I worked in lots of warehouses and was very interested in art Attended college at Ringling College of Art & Design in Sarasota FL, where I studied illustration You have had an interesting career path, tell us a little about your story Owned and operated an art gallery As an artist, I was commissioned to create artwork for some iconic organizations like the Chicago Cubs, Notre Dame football, etc. As a freelance marketer, I often worked closely with clients in the transportation and logistics space, so I began to understand the business I joined a university as an art professor, was promoted to administration and was even considered for the president of the university Transitioned to transportation and logistics when a recommended me for an opportuniy Before we dig into the “Five Keys to Cold Chain Success”, let’s cover the basics. What is the cold chain? A cold chain is a temperature-controlled supply chain for perishable food products, pharmaceuticals, and chemicals in order to maintain their quality and increase their shelf-life A cold chain is essential because it: Reduces food loss due to spoilage Enhances food safety and quality Balances and manages the supply and demand of food Talk a little bit about the Food Safety Modernization Act (FSMA) Biggest overhaul of Food and Drug Administration (FDA) in history Signed into law Jan. 4, 2011 Ensures safety and security of the food and feed supply to protect human and animal health. Significant impact to the food supply chain FSMA applies to: Food transported in bulk, where the food touches the walls of the vehicle (Example: juices) Packaged foods not fully enclosed by a container (Example: fresh produce) Food that require temperature control for safety (Example: beef) Tell us about the cold chain infrastructure It’s a lot more than just reefers – the cold chain starts in the fields and ends when the consumer buys it -- Precooling facilities. Precooling is the removal of heat energy from crops after they are harvested. Precooling reduces spoilage and slows ripening. Refrigerated storagerefers to the storing of goods in a reduced temperature atmosphere. Heat is removed from the storage container or room to help keep goods cold. Refrigerated transportis a form of climate-controlled transportation which is designed to maintain a cool or frozen temperature. Packaging is another key component of the cold chain. Cold chain packaging is specifically designed to help maintain a reduced temperature. Cold chain packaging is sometimes insulated and or thermal. Information management systems are transforming the cold chain through: Route optimization WMS, TMS, documentation Hardware - scanning equipment, phone apps Business intelligence & KPIs Real time monitoring and alerts for non-compliance Now that we know the basics, what is the first key to cold chain success? Creating the Right Culture Continuous improvement Risk management Chain of custody Problem resolution Root cause analysis What is the second key to cold chain success? Develop a food safety plan - FSMA Requires it FSMA in a Nutshell Process Summary Written food safety plan Identify potential hazards / risks - Document every potential risk to food safety Implement a preventive control that will minimize or eliminate every risk Monitor controls to ensure they are done Training Documentation The food safety plan should be created with input from the extended team (suppliers, carriers, team members, experts and customers) The food safety plan is a living document that should be updated on a regular basis PROCESS/HAZARD/CONTROL/MONITOR What is the third to cold chain success? Le