Itamar Zur and Joe Lynch discuss reinventing ecommerce shipping. Ita is the Co-founder and CEO of Veho, a company dedicated to driving commerce forward with a customer-centric delivery and returns experience that's built for the modern era. [podcast src="https://play.libsyn.com/embed/episode/id/29029048/height/192/theme/modern/size/large/thumbnail/yes/custom-color/4c4ca4/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/ffffff" height="192" width="100%" scrolling="no" class="podcast-class" frameborder="0" placement="top" use_download_link="" download_link_text="" primary_content_url="https://chtbl.com/track/53D5B3/traffic.libsyn.com/thelolpodcast/Manifest_2024_with_Pam_Simon_mixdown.mp3" theme="custom" custom_color="4C4CA4" libsyn_item_id="29029048" /] About Itamar Zur Itamar Zur founded Veho based on the belief that getting a package should be a pleasure. After a failed delivery of a meal kit subscription led him down a customer service abyss, Zur realized that the experience he had anticipated for days fell apart in the last mile. Prior to founding Veho, Zur held managerial positions at Monday.com and Procter & Gamble (P&G), where he developed the trial platform and supply chain for marketing the Gillette, Always, and Head & Shoulders brands to the Israeli Defense Forces, reaching 70,000 new customers annually. Zur holds an MBA from Harvard Business School, and an undergrad degree from Tel Aviv University.  About Veho Veho’s mission is to power the future of commerce by making shopping, shipping and returns work seamlessly for everyone. Through an innovative end-to-end logistics infrastructure powered by the latest technology and designed for the needs of brands and consumers. Veho is reinventing shipping, and all parts of the post-purchase experience as we know it. Veho removes the pain from delivery and returns and creates new powerful opportunities for brands to engage and build deep loyalty with their customers, and delight them like never before. Key Takeaways: Reinventing Ecommerce Shipping Veho is focused on personalized delivery, speed, reliability, and customer satisfaction, They are leading the way in redefining shipping solutions for the modern era. Below are some reasons ecommerce shippers are switching to Veho: Personalized Delivery: Veho puts you in control. Choose your delivery window, track your package in real-time, and even reschedule if needed. Unmatched Speed and Reliability: Experience next-day and two-day delivery with Veho's best-in-class logistics network. They boast a 99% on-time delivery rate and a 4.9/5 customer satisfaction score, so you can be confident your package will arrive safely and quickly. Customer-Centric Technology: Veho's intuitive platform makes shipping and returns a breeze. Manage your deliveries, get instant quotes, and access real-time support, all from one place. Competitive and Predictable Pricing: Veho offers transparent pricing with no hidden fees. Get a quote upfront and know exactly what you'll pay before you book. Scalable Operations: Whether you're a small business or a large enterprise, Veho can handle your shipping needs. Their scalable operations ensure you get the same great service no matter how much you ship. Sustainable Practices: Veho is committed to reducing their environmental impact. They use fuel-efficient vehicles, offset carbon emissions, and invest in renewable energy sources. Looking Ahead: Veho is constantly innovating to improve the shipping experience. They are developing new technologies, expanding their reach, and always looking for ways to better serve their customers. Learn More Itamar Zur | LinkedIn Veho | LinkedIn Veho website Veho’s Guide to Peak Season 2023  The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean,