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    Understanding who is the user vs customer? -- Victoria Zhang // Salesforce

    Understanding who is the user vs customer? -- Victoria Zhang // Salesforce

    FromData Driven - Learn essential data literacy, AI and storytelling skills to future proof your career and fuel data informed decisions

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    Understanding who is the user vs customer? -- Victoria Zhang // Salesforce

    FromData Driven - Learn essential data literacy, AI and storytelling skills to future proof your career and fuel data informed decisions

    ratings:
    Length:
    28 minutes
    Released:
    Dec 4, 2023
    Format:
    Podcast episode

    Description

    Victoria Zhang, VP of Data Science at Salesforce, explores customer centricity and product performance. In the SaaS world, understanding what users are trying to achieve with our software is crucial. Yet, as users often aren't the purchasers, it's essential to communicate effectively with decision-makers who hold the buying authority. Today, Victoria discusses understanding who's the user versus the customer.Connect With: Victoria Zhang: Website // LinkedInData Driven Podcast: Email // LinkedIn // TwitterDominic Bohan: Website // LinkedIn //  Twitter
    Released:
    Dec 4, 2023
    Format:
    Podcast episode

    Titles in the series (100)

    Welcome to the Data Driven Podcast, where we dive deep into the art and science of data storytelling. Our mission is to help professionals from all backgrounds develop the skills needed to transform complex data into compelling narratives that drive clear business direction and resonate with any audience.Hosted by Dominic Bohan, Co-Founder of StoryIQ, this podcast features engaging interviews with experts in data analytics, visualization, and design thinking, as well as stories of real-world professionals who have harnessed the power of data storytelling to impact their organizations. We'll discuss topics such as creating powerful data visualizations, designing dashboards for business, presenting with impact, and more.Whether you're a data professional, business leader, or just someone who wants to become a master storyteller with your data, the Data Driven Podcast is here to guide you along your journey. Learn from the best and discover how to craft logical, compelling stories with your data that will captivate your audience and make a difference.