In this latest installment of the Ninja Coaching Spotlight, Matt and Garrett introduce us all to the dynamic duo of Susan Saving, a seasoned real estate office manager from Kansas City, Missouri, and her truly remarkable coach, Gretchen Adams. Susan's journey into the Ninja philosophy began in 2001, and her success story exemplifies the core principles of being a genuine, client-focused professional. At ReeceNichols, Susan's office stands as a testament to the power of embracing the Ninja system, achieving high per-agent productivity, and earning recognition within the real estate community.  With her shift from a reactive to a proactive mindset, Susan has become a nurturing leader, diligently supporting her agents' growth. Her success is rooted in her genuine care for her agents and the authentic relationships she fosters, emphasizing the importance of strong coaching relationships in guiding individuals towards reaching their full potential. With their  "Gretchen approved" concept, Susan and Gretchen employ a coaching approach that champions forward progress, action items, and robust relationship-building. Stressing the significance of staying connected with the Ninja community, accessing resources like podcasts, books, and workshops, and, most importantly, embracing the concept of being coachable, today’s Ninja Coaching Spotlight episode is definitely (another) one you don’t want to miss. You also don’t want to miss the opportunity to  join the more than 13,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: Embracing the Ninja Philosophy High-Performing office Mindset shift Genuine caring and relationships Effective planning and consistency Adaptability The "Gretchen Approved" coaching approach The power of coaching relationships   Quotes: "Ninja is all about being a good human and reaching your people." "By having a larger office that is producing high, it attracts the community because they see the value." "It matters how you make people feel." "Anytime you have a conversation with someone, you need to have a plan for the next step with them." "Susan's success stems from her genuine care for her agents and the relationships she builds with them." "If it's important to you, you're going to find a way. If it's not important to you, you'll find an excuse." "You need to be coachable. You need to be open." "She is open to the ideas and the thoughts and the concepts, but then willing to walk away and do the work. And it makes for a very successful relationship."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study Ninja Mastery   Ninja Selling by Larry Kendall