2 min listen
The Hidden Benefits and Pitfalls of the Push to Automation with Ashley Chain
Fromwe got this
ratings:
Length:
43 minutes
Released:
Nov 13, 2023
Format:
Podcast episode
Description
In this podcast episode, Lech Guzowski interviews Ashley Chain Director of People & Operations at Process Street. They discuss the topic of automation and assess the benefits and pitfalls of the push to automation.
Key Takeaways:
It’s important to assess what tasks see the most benefit from automation. Repetitive unskilled tasks are the obvious ones, but also tasks that you don’t do very often that you may forget how to do.
Some tasks should probably never be automated. Faking interactions with people and automating tasks that benefit from interaction between people are obvious examples.
Automation can get in the way of human interaction, but it can also free up people to spend more time with each other leading to deeper, authentic, connections.
The technologies available now that may be tempting to use but may cause problems for organisations
SELECTED LINKS FROM THE EPISODE
Episode show notes
Ashley’s LinkedIn
Process Street website
Culture micro-practices
Have a topic or a guest suggestion? Drop me a message at podcast@human.pm
If you want to sponsor the podcast, please visit the podcast page for more details.
Hosted and produced by Lech Guzowski at human culture design
human culture design
Lech's LinkedIn
Get in touch - podcast@human.pm
---
Send in a voice message: https://podcasters.spotify.com/pod/show/we-got-this-podcast/message
Key Takeaways:
It’s important to assess what tasks see the most benefit from automation. Repetitive unskilled tasks are the obvious ones, but also tasks that you don’t do very often that you may forget how to do.
Some tasks should probably never be automated. Faking interactions with people and automating tasks that benefit from interaction between people are obvious examples.
Automation can get in the way of human interaction, but it can also free up people to spend more time with each other leading to deeper, authentic, connections.
The technologies available now that may be tempting to use but may cause problems for organisations
SELECTED LINKS FROM THE EPISODE
Episode show notes
Ashley’s LinkedIn
Process Street website
Culture micro-practices
Have a topic or a guest suggestion? Drop me a message at podcast@human.pm
If you want to sponsor the podcast, please visit the podcast page for more details.
Hosted and produced by Lech Guzowski at human culture design
human culture design
Lech's LinkedIn
Get in touch - podcast@human.pm
---
Send in a voice message: https://podcasters.spotify.com/pod/show/we-got-this-podcast/message
Released:
Nov 13, 2023
Format:
Podcast episode
Titles in the series (70)
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