Interview: Maggie Fox (Head of People Operations - XO Serve)

FromDisruptive HR Podcasts

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Interview: Maggie Fox (Head of People Operations - XO Serve)

FromDisruptive HR Podcasts

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Length:

39 minutes

Released:

Nov 4, 2020

Format:

Podcast episode

Description

Karen chats to Maggie, the Head of People Operations at SME Xoserve about how they have transformed their approach to performance management and moved away from command and control people policies

Released:

Nov 4, 2020

Format:

Podcast episode

Titles in the series (54)

A series of podcasts from Disruptive HR. Choose from interviews with leading HR professionals who are making change happen, or discussions between our two founders, Lucy Adams and Karen Moran, as they explore how to disrupt key areas of HR.

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Interview: Suzanne Roddie (Head Of Performance & Talent, Virgin Atlantic): Suzanne Roddie, Head of Performance and Talent at Virgin Atlantic and Virgin Holidays talks to Karen about how they have revamped their entire approach to Performance Management. Learn how they co-created their new approach and how they will be roll... by Disruptive HR Podcasts
36 min listen
Interview: Amy Brand (HR Partner CF & EU Swiss Re): Lucy interviews Amy Brand, Global HR Partner for Swiss Re talks to us about how her company has changed during lockdown and what she wants to take into the new and #betternormal. by Disruptive HR Podcasts
21 min listen
Interview: Tracey Waters (Head Of People Engagement And Development, Sky): Tracey Waters, Head of People Engagement and Development at Sky talks to Lucy about how they have moved away from a classroom based learning approach to one that is learner owned. They identified 9 pain points in the employee life cycle and worked o... by Disruptive HR Podcasts
23 min listen
Karen and Lucy discuss new learning & development trends: Disruptive HR founders Lucy Adams and Karen Moran discuss some of the key changes within L&D and examples of companies approaching it differently. by Disruptive HR Podcasts
22 min listen
Interview: Suzie Welch (Former Group People Director, Pizza Express): Suzie Welch, Former Group People Director at Pizza Express talks to Lucy about how they’ve developed a new Leadership framework which is unique to them and that will help them make a real shift in the performance of the business. They are also in the... by Disruptive HR Podcasts
24 min listen
Karen & Lucy discuss new employment policy trends: Join Lucy and Karen of Disruptive HR as they discuss how employment policies can be designed in new ways. They explore what moving to a more ‘adult to adult’ approach means in practice and how HR can begin to get rid of their role of ‘compliance offi... by Disruptive HR Podcasts
18 min listen
Karen and Lucy discuss onboarding during lockdown: Our traditional approaches to onboarding had already been challenged even before the virus hit. Now, lockdown has made the old, classroom style of delivery impossible. In this podcast Karen and Lucy discuss how companies are re-thinking onboarding an... by Disruptive HR Podcasts
16 min listen
Interview: Caoimhe Keogan (Chief People Officer) & Alex Miell (Director Of People & Organisation), Moneysupermarket: Caoimhe and Alex talk about a range of innovative approaches at MoneySuperMarket including how they are doing onboarding in different ways such as experimenting with app based solutions. by Disruptive HR Podcasts
40 min listen
Interview: Dik Veenman (The Right Conversation): Conversations over HR process is almost always better. In this podcast, conversations expert Dik Veenman tells us how to do them well. by Disruptive HR Podcasts
23 min listen
Interview: the Co-Op. Building Leadership Capability: Claire Camara and Clare Fogden from The Coop share how they are building leadership capability in new ways including focusing on the behaviours they need in the future, taking out tired processes and changing the ways leaders are chosen. by Disruptive HR Podcasts
15 min listen
Interview: Colleen Fuller (Former Head Of Talent & Employee Experience, Vistaprint): On this podcast, Lucy is joined by Colleen Fuller, Chief People Officer at Salsify. Previously Colleen was the Head of Talent and Employee Experience at Vistaprint and on this podcast she talks to Lucy about how they adopted Agile principles within... by Disruptive HR Podcasts
27 min listen
Interview: Katherine Robinson ( People Director at NHS Blood & Transplant Service): We hear from Katherine, who heads up HR at the NHS Blood and Transplant service, about HR on the front line during the crisis and how these challenging times have offered opportunities to do things differently. by Disruptive HR Podcasts
22 min listen
Interview: The Co-Op Colleague Experience: Claire Camara and Clare Fogden from The Coop share how they have begun to implement employee experience, or as they call it, ‘colleague experience’. Hear how they have embedded and used colleague insight in the design of HR products and the impact th... by Disruptive HR Podcasts
15 min listen
Interview: Nebel Crowhurst (Director of HR & Communications at Roche): In this interview Nebel shares how she uses ‘agile hr’ as well as some great innovations in performance management and employee engagement from her period at fashion retailer River Island. by Disruptive HR Podcasts
33 min listen
Interview: Karl Burnett (VP Human Resources, A+E Networks): In this podcast Karen talks to Karl Burnett, VP of HR at A+E Networks about some of the great HR initiatives that helped A+E win the award for ‘Best place to work in TV’ in 2018. A+E Networks UK is a joint venture between Hearst and Sky and a leading... by Disruptive HR Podcasts
23 min listen
Interview: Amy Girdwood (EVP People & Culture, Discovery): Lucy interviews Amy Girdwood, EVP People and Culture at media giant Discovery. She talks about how the crisis has transformed the way they communicate and led to new possibilities. by Disruptive HR Podcasts
19 min listen
Interview: Andrea Gordon (Director of HR, Peabody): Lucy talks to Andrea Gordon, HR Director at Peabody Housing Trust. She shares how lockdown has led them to make dramatic changes to the way they recruit and onboard their people and how they won't be going back! by Disruptive HR Podcasts
24 min listen
Interview: Simon Linares (HR Director): Lucy interviews one of the UK's most prominent HR Directors, Simon Linares. Simon has worked at many of the UK's biggest brands and we were delighted that he took some time to share what his idea of Better Normal looks like. by Disruptive HR Podcasts
33 min listen
Interview: Esther Wallington (Chief People Officer, HMRC): Lucy chats with Esther Wallington, the Chief People Officer at HMRC. She describes the changes in managers' and employees' behaviour during the crisis and how this can be built upon once it's over. by Disruptive HR Podcasts
21 min listen
Interview: Nick Shackleton-Jones (HR Director, Talent & Learning, Deloitte UK): Lucy talks with learning expert and HR Director Learning at Deloitte, Nick Shackleton-Jones about how people learn and how that understanding can dramatically re-shape our approach to L&D by Disruptive HR Podcasts
27 min listen
Better Normal Leadership: Lucy talks about what #BetterNormal leadership looks like and how we need to redefine our expectations of leaders after the crisis. by Disruptive HR Podcasts
12 min listen
Interview: Aidan Geary (Director of Operations at Conde Nast): Lucy interviews Aidan Geary, Director of Operations at Conde Nast. He talks about the challenges of running a global media brand during the crisis and some of the positives that have come from it. by Disruptive HR Podcasts
32 min listen
Interview: Tanith Dodge (One of the UK's leading HR Directors): Lucy interviews Tanith Dodge, one of the most foremost HR Directors in the UK about what it takes to get to the top of the HR profession. by Disruptive HR Podcasts
26 min listen
Interview: Anne-Katrine Ahlefeldt-Laurvig ( Head of Global Leadership and Talent Development , Novo Nordisk): Lucy interviews Anne-Katrine Ahlefeldt-Laurvig Head of Global Leadership and Talent Development at Novo Nordisk. She describes her excitement about how the crisis has given her team renewed confidence that they can make change happen. by Disruptive HR Podcasts
19 min listen
Interview: Inge Oosterhuis (Managing Director Talent & Organisation, Accenture): Lucy chats with Inge Oosterhuis who heads up Global Innovation/Human Potential at Accenture about the trends she's seeing as a result of the crisis. by Disruptive HR Podcasts
19 min listen
Interview: Paul Bulpitt (Co-founder The Wow Company): Lucy talks to Founder of Wow Accountants, Paul Bulpitt, about how to ensure your people live up to your brand. by Disruptive HR Podcasts
28 min listen
Interview: Claude Silver (Chief Heart Officer - Vayner Media): In this podcast, Lucy interviews Claude Silver, Chief Heart Officer at VaynerMedia to learn more about how they have continued to lead with the heart throughout the pandemic. by Disruptive HR Podcasts
24 min listen
Better Normal Leadership Communications: One of the upsides of the current crisis has been a shift in the way that leaders are communicating with their teams. In this podcast Lucy discusses these new leadership communication trends. by Disruptive HR Podcasts
12 min listen
Lucy and Karen discuss Performance Management: The founders of Disruptive HR, Lucy Adams and Karen Moran, discuss new approaches to Performance Management by Disruptive HR Podcasts
23 min listen
Interview: Maggie Fox (Head of People Operations - XO Serve): Karen chats to Maggie, the Head of People Operations at SME Xoserve about how they have transformed their approach to performance management and moved away from command and control people policies by Disruptive HR Podcasts
39 min listen

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Helping managers have difficult conversations: Lucy Adams and Karen Moran, founders of Disruptive HR, discuss how HR can make it easier for managers to have the difficult conversation with an under-performing employee. by Disruptive HR Podcasts
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Interview with Sarah Findlater, Group People Director, Marks & Spencer: Lucy Adams, founder of Disruptive HR talks with Sarah Findlater, Group People Director, Marks & Spencer about their 'Being your best' campaign and the various initiatives they have to improve their ability to attract and retain great people. by Disruptive HR Podcasts
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Agile HR: Lucy Adams and Karen Moran, founders of Disruptive HR, discuss how HR can be made more agile and responsive. by Disruptive HR Podcasts
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Interview: Lucy with leadership expert Kirstin Ferguson: Lucy talks to Kirstin Ferguson about her new bestselling book 'Head and Heart - the art of modern leadership' by Disruptive HR Podcasts
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Interview: Suse; Gill Hunt Talent Director and Ulrike Kirschner Talent Specialist: Lucy talks with Gill Hunt and Ulrike Kirschner from Suse about how they radically changed their tired old appraisal system by Disruptive HR Podcasts
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Interview: Leatham Green, Transformation Director, Oracle: Lucy talks to Leatham Green from Oracle about making change happen by Disruptive HR Podcasts
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Lucy and Karen discuss new approaches to talent management: Lucy and Karen discuss the new ways HR teams and leaders are approaching talent management. by Disruptive HR Podcasts
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Interview: Tope Sadiku from Kraft Heinz: Lucy talks to Tope Sadiku from Kraft Heinz about creating a seamless digital experience for employees. by Disruptive HR Podcasts
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Interview: Viv Leinster (Arqiva): Lucy talks to Viv Leinster from Arqiva about their innovative approach to hybrid working by Disruptive HR Podcasts
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Lucy and Karen talk about Hybrid Working: Disruptive HR founders Lucy Adams and Karen Moran answer your questions on how to make hybrid working work by Disruptive HR Podcasts
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Interview: Tanuj Kapilashrami (Group Head of HR , Standard Chartered): Lucy talks to Tanuj Kapilashrami about the progressive work HR is doing at Standard Chartered, including HR product design and the employee experience. by Disruptive HR Podcasts
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Lucy and Karen discuss Performance Management: The founders of Disruptive HR, Lucy Adams and Karen Moran, discuss new approaches to Performance Management by Disruptive HR Podcasts
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Interview: Ben Wiseman (Founder and CEO of ZigZag): Lucy talks to founder of ZigZag, Ben Wiseman about improving the candidate experience and the opportunities technology offers to change recruitment. by Disruptive HR Podcasts
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Interview: Aisling Teillard (Founder - Our Tandem): Lucy talks to Ailsing Tellard, founder of performance management tool Our Tandem about helping employees to own their performance and careers. by Disruptive HR Podcasts
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Interview: Imola Richards (Global Manager of GE‘s HR Leadership Programme): Lucy talks to Imola Richards from GE about HR leadership development and sustaining the ability to challenge the status quo. by Disruptive HR Podcasts
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Interview: Paul Bulpitt (Co-founder The Wow Company): Lucy talks to Founder of Wow Accountants, Paul Bulpitt, about how to ensure your people live up to your brand. by Disruptive HR Podcasts
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Interview: Thomas Moeller-Lybaek (HR Process Innovation Director -Lego): Lucy talks to Thomas Moeller-Lybaek about his role redesigning HR processes for Lego by Disruptive HR Podcasts
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Interview: Selina Millstam (VP and Head of Talent Management - Ericsson): Lucy talks to Selina Millstam from Ericsson about their unique approach to transformational change by Disruptive HR Podcasts
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Interview: Elle Harrison (Owner Wild Courage): Lucy Adams talks to Executive Coach Elle Harrison about how coaching can be used to bring in talented mavericks without disrupting the culture. by Disruptive HR Podcasts
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Interview: Catherine Garrod (Ex-Head of Inclusion for Sky and Founder of Compelling Culture): Lucy talks to Catherine Garrod (ex-Sky and founder of Compelling Culture) about how to take fresh approaches to diversity and inclusion. by Disruptive HR Podcasts
29 min listen
Interview: Jason Larry (Global Head of Real Estate and Facilities - Mondelez): Lucy talks to Jason Larry, the Global Head of Real Estate at Mondelez about their approach to post-pandemic hybrid workplace by Disruptive HR Podcasts
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Interview: Nick Shackleton-Jones (HR Director, Talent & Learning, Deloitte UK): Lucy talks with learning expert and HR Director Learning at Deloitte, Nick Shackleton-Jones about how people learn and how that understanding can dramatically re-shape our approach to L&D by Disruptive HR Podcasts
27 min listen
Interview: Joel Barnett (Managing Director Fortune Hill): Lucy to talks with MD of search firm Fortune Hill, Joel Barnett about the HR search market and what his clients are looking for from their HR hires. by Disruptive HR Podcasts
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Interview: Claude Silver (Chief Heart Officer - Vayner Media): In this podcast, Lucy interviews Claude Silver, Chief Heart Officer at VaynerMedia to learn more about how they have continued to lead with the heart throughout the pandemic. by Disruptive HR Podcasts
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Interview: Elena Aylott (VP Global Employee Experience, Oriflame): Lucy to talks to Elena Aylott from Oriflame Cosmetics about how she has introduced Employee Experience and what they've changed as a result of the crisis. by Disruptive HR Podcasts
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Interview: Amy Dawson (Ex OD Lead - Essex County Council): Hear how Essex County Council transformed their approach to performance management. From research to ensure their approach was user-centred, to getting rid of ratings, becoming employee-led and focusing on ‘in-the-moment’ feedback! by Disruptive HR Podcasts
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Interview: Aidan Geary (Director of Operations at Conde Nast): Lucy interviews Aidan Geary, Director of Operations at Conde Nast. He talks about the challenges of running a global media brand during the crisis and some of the positives that have come from it. by Disruptive HR Podcasts
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Interview: Maggie Fox (Head of People Operations - XO Serve)

Interview: Maggie Fox (Head of People Operations - XO Serve)

Description

Titles in the series (54)

More Episodes from Disruptive HR Podcasts

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