Innovation does not have to come from the 'big guys' when it comes to insurance companies and Val Fehr, CEO of My Mutual Insurance is proof.  Val's beliefs formed a long time ago and once the chance arose was able to put them into place to create a flat management style operation that puts people first.  In many ways that's a refreshing change in the hyper-tech driven space of insurance and Val explains why relationships matter as much as technology, and in some cases even more.
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