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611: The Experience Mindset: Changing the Way You Think About Growth (with The Global Customer Growth and Innovation Evangelist at Salesforce, Tiffani…
FromCase Interview Preparation & Management Consulting | Strategy | Critical Thinking
611: The Experience Mindset: Changing the Way You Think About Growth (with The Global Customer Growth and Innovation Evangelist at Salesforce, Tiffani…
FromCase Interview Preparation & Management Consulting | Strategy | Critical Thinking
ratings:
Length:
44 minutes
Released:
Sep 13, 2023
Format:
Podcast episode
Description
Welcome to an interview with the author of The Experience Mindset: Changing the Way You Think About Growth, Tiffani Bova. This book details exactly how your company can adopt an Experience Mindset, at scale. It’s not enough to know that happy employees equals happy customers. You must have an intentional, balanced approach to company strategy that involves all stakeholders – IT, Marketing, Sales, Operations, and HR – with KPIs and ownership over outcomes. Tiffani Bova is the global customer growth and innovation evangelist at Salesforce, and the Wall Street Journal bestselling author of Growth IQ. Over the past two decades, she has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. As a Research Fellow at Gartner, her cutting-edge insights helped Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, and other prominent companies expand their market share and grow their revenues. She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice. She is also the host of the podcast What’s Next! with Tiffani Bova. Get Tiffani’s book here: https://rb.gy/bcal2 The Experience Mindset: Changing the Way You Think About Growth Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Released:
Sep 13, 2023
Format:
Podcast episode
Titles in the series (100)
381: 3 reasons why you need a framework when solving a case during a consulting case interview: TCO V Ritika Mohan, Ph.D, joins McKinsey Chicago. An excerpt from one of the episodes we released for our members. Ritika Mohan is a University of Illinois, Urbana-Champaign M.S. & Ph.D., and University of Arizona, Tucson BS graduate who we... by Case Interview Preparation & Management Consulting | Strategy | Critical Thinking