Welcome to an episode with Jeff Kavanaugh. Get Jeff's new book here: https://amzn.to/3Bfd8Hr Jeff Kavanaugh is the global head for Infosys Knowledge Institute - the research and thought leadership arm of global IT powerhouse Infosys, a leader in digital services and consulting. Aside from speaking on conferences, he also teaches at the Business School of University of Texas at Dallas as an adjunct professor. He serves on boards of the Institute of Business Analytics at Indiana University, and the Marketing Analytics Advisory Board at the University of Texas at Dallas. He is the author of the best-selling book Consulting Essentials. THE LIVE ENTERPRISE: Create a Continuously Evolving and Learning Organization. Jeff Kavanaugh: https://amzn.to/3Bfd8Hr Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).