52 min listen
475 – The Experience Mindset with Tiffani Bova
FromThe How of Business - How to start, run & grow a small business.
475 – The Experience Mindset with Tiffani Bova
FromThe How of Business - How to start, run & grow a small business.
ratings:
Length:
55 minutes
Released:
Jun 5, 2023
Format:
Podcast episode
Description
How to develop an Experience Mindset, which considers both the customer and the employee experience, to grow our business with Tiffani Bova. The fastest way to get customers to love your brand is to get employees to love their jobs. Tiffani Bova is the global customer growth and innovation evangelist at Salesforce, and the Wall Street Journal bestselling author of “Growth IQ”. Her new book is “THE EXPERIENCE MINDSET: Changing the Way You Think About Growth”. Over the past two decades, she has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. As a Research Fellow at Gartner, her cutting-edge insights helped Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, and other prominent companies expand their market share and grow their revenues. She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice. Henry Lopez is the host of The How of Business podcast – helping you start, run and grow your small business. The How of Business is a top-rated podcast for small business and entrepreneurs. Find the best podcast, resources and trusted service partners for small business owners and entrepreneurs at our website https://TheHowOfBusiness.com
Released:
Jun 5, 2023
Format:
Podcast episode
Titles in the series (100)
24: Sales & Leadership with Tim Sanders: Tim Sanders, best selling author and speaker joins us to discuss his latest book: Dealstorming. He shares advice for small business owners on solving problems and winning new business. "Dealstorming" is Tim Sanders’ term for a structured, scalable, repe by The How of Business - How to start, run & grow a small business.