Lucinda and Rory are joined by the charity coach Steve Allman to discuss how voluntary sector leaders can be better supported in their increasingly demanding roles.Steve describes some of the common issues clients bring to him and highlights the critical role of boards in cultivating a positive organisational culture which promotes professional development at all levels. He explains the distinction between management and leadership and warns against the pitfalls of measuring productivity through to-do lists, which he believes can set unrealistic expectations.Charity Changed My Life features the story of Claire Clark, whose life has returned to relative normality thanks to the swift intervention of the Hampshire and Isle of Wight Air Ambulance after a serious accident.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here. Hosted on Acast. See acast.com/privacy for more information.