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S2 E3: Brian O'Neill (skill = Empathy in Design)

S2 E3: Brian O'Neill (skill = Empathy in Design)

FromCustomer Insight Leader podcast


S2 E3: Brian O'Neill (skill = Empathy in Design)

FromCustomer Insight Leader podcast

ratings:
Length:
43 minutes
Released:
Aug 21, 2023
Format:
Podcast episode

Description

For episode 3, I am joined by Brian O'Neill who is the self-styled "UX for Data Products guy". He's the founder of Designing for Analytics, an independent consultancy helping data leaders turn their data into valuable data products. Through his UX consulting, speaking and design training, he’s helped launch several enterprise software companies (Apptopia, Dispatch.me, Akorri) and has worked with businesses including DellEMC, Tripadvisor & Fidelity. 
Brian hosts the Experiencing Data podcast & advises for MIT’s Sandbox Innovation Fund. Plus, he leads a double life as a professional percussionist where he's played with The Who and Donna Summer. So, a unique personality to talk with as we explore the "real skills" that data leaders need.
During our conversation we explore the need for softer skills in data leaders, beyond their technical expertise. This includes the challenge of hiring for such skills not just technical screening. Brian focusses on getting to know the person you are serving with your work. Not just as a set of requirements or role, but as an individual. What is in it for them personally? How can your design effort help them achieve that too? Empathy in Design thinking if you will.
Released:
Aug 21, 2023
Format:
Podcast episode

Titles in the series (78)

Helping you through the morass of language & hype surrounding Data Science, Analytics & Customer Insight. Each episode is an interview with a leader who is really delivering value from data. (Our music is "Being Happy" from Purple Planet Music)