16 min listen
Listening
ratings:
Length:
12 minutes
Released:
Jun 30, 2021
Format:
Podcast episode
Description
When you listen, you convey that the other person has something valuable to share—which helps equalize status. If your response indicates you understand the clients world, their confidence in your ability to help grows.
Released:
Jun 30, 2021
Format:
Podcast episode
Titles in the series (31)
The Fingerprint Principle: People who lead change talk about wanting others to own the change. But how? How do you get people to feel like they own something that's fully formed and rolled out? You don't. The key is to let people get their fingerprints on a change. And that's what I'll talk about in this episode. by Change by Attraction