I'm So Excited To Be At ASTE This Year! Don't Forget To Register For The Show At: https://bit.ly/3r2upnwThis event changed my life, and it'll change yours too! ____________________________________________On this episode of The Jaded Mechanic podcast, host Jeff welcomes guest Dutch Silverstein, an industry influencer and Jeff's friend. They discuss Dutch's distaste for the metric system and the importance of understanding the value of labor in the automotive industry. Dutch shares a story about a president of an airline who justified paying first officers so little that they qualified for public assistance, highlighting the importance of fair compensation. They also discuss the challenges facing the industry, including the shortage of skilled labor and the need for more diversity and inclusion. Overall, it's an insightful conversation about the state and future of the automotive repair industry.
(03:50) - Discovering your gift.

(08:01) - Keeping a pilot's logbook.

(11:46) - FAA Regulations and Chemotherapy.

(15:30) - Bankruptcy and loss of retirement.

(19:21) - Aviation's Nomadic Style.

(23:16) - Flight pay for pilots.

(27:10) - Pilot salaries and working conditions.

(33:38) - Automotive Repair Efficiency.

(35:22) - Raising prices and losing customers.

(39:19) - Trust in Car Advocacy.

(43:19) - Preventative maintenance vs lease compliance.

(46:33) - Recommending car maintenance.

(50:13) - Two Standards of Behavior.

(54:44) - Transparency in business practices.

(57:45) - Sales techniques in business.

(02:17) - False advertising in marketing.

(08:15) - Coaching and earning trust.

(09:32) - Transaction vs. Relationship-based models.

(13:23) - Low hanging fruit in business.

(16:53) - Coaching companies and sales approach.

(21:23) - Coaching vs. Consulting.

(25:24) - Deferred gratification and retirement.

(29:33) - Financial discipline and planning.

(33:45) - Tools and Productivity.

(37:09) - The cost of toolboxes.

(40:35) - Rough language in blue-collar jobs.

(45:19) - Employee satisfaction and motivation.

(48:52) - Wanting to be taken care of.

(53:33) - Retirement and owed compensation.

(55:18) - Inventorying tools for insurance.

(59:56) - Embracing honesty and candor.