78 min listen
How Important is Customer Service in the Automotive Industry? With Dan Licharson
How Important is Customer Service in the Automotive Industry? With Dan Licharson
ratings:
Length:
77 minutes
Released:
Mar 26, 2024
Format:
Podcast episode
Description
In this episode, Jeff Compton sits down with Dan Licharson to talk through the complexities of customer service in the automotive industry. Dan shares a personal ordeal at a dealership that mishandled his truck's service and failed to provide the support he expected. Throughout the episode, they critique the inconsistencies in warranty work and customer care, emphasizing the importance of quality service and transparency.
Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff
Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff
Released:
Mar 26, 2024
Format:
Podcast episode
Titles in the series (57)
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