In this episode of the Jaded Mechanic podcast, host Jeff reflects on his 20-year career in automotive repair and shares his perspectives on the industry. He is joined by his friend Matt Fonslow, and they discuss the challenges of working in the industry, including physical strain and long hours. They also discuss the idea of people who work solely for the money and don't have a true passion for fixing cars. The conversation concludes with a brief mention of an apprentice and the importance of speed in the industry regardless of age.00:00:36 Career in automotive repair.00:10:38 Learn from experience and practice.00:12:09 Fixing broken things pays off.00:17:02 Focus on electrical repairs.00:25:00 Trust your gut instinct.00:26:30 Invest in customer experience.00:34:58 Dealership techs are undervalued.00:41:19 Dedication leads to success.00:43:08 Learn from mistakes and improve.00:50:41 Gain knowledge to succeed.00:57:40 Harvey Chan: Automotive Expertise01:03:44 Teach a man to fish.01:04:42 Refine the process to succeed.01:10:48 Do the right thing.01:19:00 Stop pushing experienced technicians out.01:23:06 Train to succeed, not replace.01:30:44 Validate others' contributions.01:34:36 Reward employees for hard work.01:37:37 Compete to offer better benefits.