You have a culture that is either intentional or not. When you focus on creating a culture, you have to look at the long-term benefits. You have to let go of the excuses of being too busy and focused on the next business building milestone. Creating a culture that genuinely works is humbling and hard. Today's guest is Joe Welu, Founder of Total Expert. His business was #105 on the 2019 Inc list. We talk about creating a culture that focuses on customer success. Discover how you lead a team of people driven to add value in each customer experience. We look at creating a culture from new perspectives to shape how people work with each other. Get the show notes for Creating a Culture Focused on Customer Success with Joe Welu at Total Expert Click to Tweet: Listening to an amazing episode on Growth Think Tank featuring Joe Welu at Total Expert with me your host @GeneHammett https://bit.ly/JoeWelu #CreatingaCulture #Leadership #GHepisode587 #GTTepisodes #Podcasts Give Growth Think Tank a review on iTunes!