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How To Have Hard Conversations without Losing Clients

How To Have Hard Conversations without Losing Clients

FromScope Creep


How To Have Hard Conversations without Losing Clients

FromScope Creep

ratings:
Length:
47 minutes
Released:
Jun 26, 2023
Format:
Podcast episode

Description

Shiny object syndrome. 
Serious scope creep. 
An unholy attachment to bad ideas.

These are the top 3 client management challenges freelancers and solopreneurs consistently face. 

So this week, Liz and Jamie are opening up the Scope Creep email vault to share some past client emails that demonstrate these afflictions (identifying info redacted, of course). They’re talking about how they responded (vs. what they were tempted to say!) and how they manage tough client conversations. Tune in to learn how to:


Handle extra rounds of revisions when the client’s editing process is in chaos

Avoid getting triangulated into weird situations with leaders and their teams

Tactfully bring a client back to planet Earth when their life coach starts offering bad business advice 

Reassure and redirect clients when they want to make a pivot that could hurt their brand

Know it’s time to say farewell and end a client relationship (and what’s actually scary about endings)


As season one of Scope Creep comes to an end (SOB!), we’re seeking sponsors who can help bring the show back for season two. If you know a person or business who might be a fit for our feisty freelance audience, send us an email at scopecreepshow@gmail.com.
Released:
Jun 26, 2023
Format:
Podcast episode

Titles in the series (35)

Introducing Scope Creep! The show for anyone who’s ready to ditch the corporate Hellscape and build a business that’s good for your mind, body, and bank account. We’re your hosts Jamie Cox and Liz Talago, two brand strategists navigating solopreneurship on our own terms. If, like us, you’re fed up with the girl boss bullshit from unqualified business coaches, then LISTEN UP. We'll tell you how to build a values-first brand—No vision boards or manifestation required.