In a repeat of a popular Working It episode, Isabel Berwick asks if HR has an image problem. For some managers, the phrase “human resources” has become synonymous with the idea of needless corporate policies that get in the way of growth. From the employee's perspective, there is often doubt on whether HR is there to protect them - or the company. Host Isabel Berwick speaks with Jamie Fiore Higgins, an author and executive coach who spent 18 years at Goldman Sachs, about her experience of HR at the investment bank. Isabel also speaks to Georgina Shaw, a people partner at Lush, a company without a conventional HR department, and discusses HR’s role in the corporate structure with Andrew Hill, the FT’s senior business writer.FT subscriber? Sign up for the weekly Working It newsletter with one click here. We cover all things workplace and management — plus exclusive reporting on trends, tips and what’s coming next. We'd love to hear from you. What do you like (or not)? What topics should we tackle? Email the team at workingit@ft.com or Isabel directly at isabel.berwick@ft.com. Follow Isabel on LinkedInSubscribe to Working It wherever you get your podcasts — and do leave us a review!Presented by Isabel Berwick. Editorial direction from Manuela Saragosa. Produced by Novel.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.