Michael Copare, Business Development Manager and Travel Consultant at Travel Counsellors based in the UK, shares how his personalized approach to travel has won the trust of his clients and enable them to travel again.During the episode, Dolores and Michael talked about how challenging the last few months have been and how he managed to successfully turn those challenges into opportunities by:- listening to his customers' needs and priorities- putting relationships before returns- keeping his network updated on the latest travel newsWhen speaking to Dolores, Michael said: "The majority of the people that I speak to are apprehensive about what's going to happen when they leave their house to when they arrive at their destination, whether it's for leisure, or for business. There are so many unknowns out there at the moment. And the underlying issues that I believe we're facing at the moment is, there's so much misinformation out there and people are confused, where I found the benefits of working with clients and where they've enjoyed working with myself is that I'm able to offer them real-time advice about if they're going from point A to point B."Your Host: Dolores SemeraroHospitality Virtual Keynote Speaker Dolores Semeraro is a Travel Recovery Strategist with more than 15 years of experience in hospitality, marketing, and trading. She is passionate about helping her clients develop the leadership strategies they need to restore travel confidence and win their customers back.Dolores’ high-energy virtual keynote presentations are thought-provoking and open the audience’s perception of what really matters to today’s travel consumers.www.doloressemeraro.comDOWNLOAD MY TRAVEL RECOVERY STRATEGIES EBOOKTravel recovery is at the core of my podcast, I guess you got a sense of it by now. I have had the pleasure to interview some inspiring travel and hospitality thought leaders on the show, but navigating the do's and dont's of travel nowadays can be quite daunting for those working in hospitality. What if you could get some clarity on some of the most successful travel recovery strategies implemented worldwide and so you could use them to build trust in travel across your audience? I hear you say Yess! Well, then get a copy of my Travel Recovery Strategies Ebook – a comprehensive digital book that will give actionable and proven strategies on how to tackle domestic tourism, benefit from travel bubbles and navigate the protocols around vaccine passports.  Here is the LINK TO DOWNLOAD.Season 1 - Episode 27SUBSCRIBE TO THE SHOW!Catch up on the latest episode on www.doloressemeraro.com/podcast RATE AND REVIEW THE SHOW ON Dolores Semeraro is a Tourism Keynote Speaker & Hospitality Communication Expert who has helped hospitality, tourism organizations, and travel professionals to navigate the tourism industry crisis during the pandemic and restore travel confidence in their clients. Prior to becoming a professional speaker, Dolores has worked in tourism and hospitality for about 20 years across Europe, Asia and the Indian Ocean in Marketing and Communication senior roles for some of the most established global hospitality organizations. She delivers inspiring and actionable Tourism & Hospitality Keynote talks to travel and tourism conferences, summits, and hybrid industry events focusing on the future of travel, travel and tourism recovery, hospitality digital marketing and communication, and tourism innovation. www.doloressemeraro.com