This week Ben is joined by David McKenzie, GP Rudgwick Medical Centre based in North West Sussex. David has been spending his time developing an automation system, ABC insights, that he believes will be helpful to GPs and patients moving forward. David explains how ABC works, the barriers he has faced so far with the system and what the future looks like for ABC. David has developed ABC himself and describes the pros and cons of doing a ‘self build’. Finally, David shares his experience of implementing ABC in his own GP practice and how it has improved the quality of his time with patients and saved time for himself and others within the practice.   Introduction (0:09)   What caused David to create ABC insights.. (1:29)   David shares examples.. (2:15)   How does the developed automation work? (3:35)   What’s been automated so far? (4:53)   How does it integrate with other systems? (5:56)   Why choose to self develop.. (6:47)   Who is using this so far? (8:21)   Issues David has found so far.. (8:57)   Barriers David has faced.. (10:23)   Feedback from patients so far? (13:42)   Thoughts for ABC’s future.. (15:23)   How are you managing the growth of ABC? (18:58)   How to find out more about ABC.. (20:18)   Email David for more information about ABC here   For all enquiries about the Ockham podcast, please contact Ben Gowland here.